Mariela Solis
Lubbock,Texas
Summary
Committed employee with a proven history of exceeding company needs with consistent and disciplined methods for completing tasks. I am currently seeking new opportunities that further my skillset and career. Skilled working in high pressure environments and adapting to new situations and challenges to best enhance and expand the company's goals and vision. Ambitious and motivated individual eager for unique experiences and rewarding opportunities in a growing environment.
Overview
3
3
years of professional experience
Work History
Managing Bartender
Shotgun Sue's Saloon
Lubbock, TX
08.2023 - Current
- Trained new bartenders while meeting industry standards.
- Building customer relations while increasing average ticket amounts by upselling customers from shelf to premium brands.
- Created and handcrafted signature beverages to increase revenue and patron loyalty.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Developed effective strategies for increasing customer satisfaction and loyalty.
- Coordinated events such as happy hours, special promotions, and private parties.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Social Media Assistant
The Garden
Lubbock, TX
03.2021 - 08.2023
- Networked and researched to stay current with best practices, trends, topics, strategies, industry standards and regulations related to social media.
- Engaged and communicated one-on-one with online customers via social media messaging, generated brand awareness and promoted positive product impressions to increase sales.
- Wrote social media content to increase engagement with customers.
- Developed social media content and scheduled posts to coincide with target audience usage.
- Managed organization's social media presence by posting messages, answering posts and monitoring conversations.
Education
Bachelor of Arts - Digital Communications And Media
Texas Tech University
Lubbock, TX05.2023
Skills
- Adobe Creative Suite
- Social Media Strategy and Marketing
- Photo/Video/Audio Editing
- Engaging Personality
- Digital Photography & Videography
- Communication
- Critical Thinking
- Service-Oriented Mindset
- Handling Cash and Credit Transactions
- Customer Relation Skills
- Multi-tasking
- New Hire Training
- Staff Management
- Excellent judgment
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Managing Bartender
Shotgun Sue's Saloon
08.2023 - Current
Social Media Assistant
The Garden
03.2021 - 08.2023
Bachelor of Arts - Digital Communications And Media
Texas Tech University
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