Mariela Trevino
824 NE 25th St Belle Glade,FL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Referral Coordinator
EH Cardiovascular Institute Of Palm Beach
12.2022 - Current
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of clients.
- Provided education and instruction to referral sources on referral processes.
- Collect copays via debit, credit, cash and checks
- Verify insurances prior to appointments
- Assist colleagues in answering phone calls, check-in and check-out patients
- Schedule follow-ups in office visits, or over at hospitals for procedures
- Help with medical records request
Medical Assistant
Family Wellness Center
10.2021 - 12.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assist and perform vaccines as directed by physician
Front Desk Receptionist
Wellness Chiropractor Center
01.2021 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collect copays via debit, credit, cash or checks
- Verify insurances prior to appointments
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Fax patients documents as requested
- Via phone, order labs, x-rays, and medical supplies as directed
Education
Certificate - Medical Assisting
QM Career Institute
West Palm Beach, FL07.2021
High School Diploma -
Glades Central High School
Belle Glade, FL05.2017
Skills
- Patient focus
- Bilingual (English/Spanish) fluent
- Multi-Line Phone Proficiency
- CPT Coding
- Restocking Lab Supplies
- Specimen Collection
- Team player, cross trained
- Monitoring Patient Progress
- EKG Set Up and Monitoring
- Proper Sterilization Techniques
Languages
Spanish
Full Professional
English
Full Professional
Certification
- RMA - Registered Medical Assistant
Timeline
Referral Coordinator
EH Cardiovascular Institute Of Palm Beach
12.2022 - Current
Medical Assistant
Family Wellness Center
10.2021 - 12.2022
Front Desk Receptionist
Wellness Chiropractor Center
01.2021 - 09.2021
Certificate - Medical Assisting
QM Career Institute
High School Diploma -
Glades Central High School
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