Mariela Velasco Estrada
San Jose,California
Summary
Creative and hardworking rising second - year college student, interested in the public health and management field. Seeking meaningful internship or volunteer opportunities to gain hands-on experience in promoting healthy lifestyles, supporting administrative service and contributing to community wellness initiatives. Eager to apply communication and problem-solving skills to make a meaningful impact in public health settings.
Overview
5
5
years of professional experience
Work History
Business Management
Patricia's House Cleaning
09.2019 - Current
- Cultivate relationships with clients to meet customer demands while optimizing market profitability
- Provide customer-focused services and addressed problems and complaints that may arise
- Create a staff communication portal with a team of 3 employees which results in a pacific and optimistic work environment
- Manage invoicing, payroll and financial transactions to real estate agents
- Develop creative strategies to promote services and enhance brand visibility
- Manage daily operations including answering phones, responding to emails, and communicating with customers and coworkers
- Manage procurement of janitorial chemicals and managing inventory
- Create and maintain a schedule for the staff
Reading Tutor
Reading Partners
03.2024 - 05.2024
- Provided one-on-one tutoring to students in 1st and 4th grade, improving literacy skills, reading comprehension and writing strategies
- Assessed student progress in order to customize lesson plans based on students needs
- Collaborated with the program staff in order to track student performance and make adjustments to the teaching strategies
- Fostered a supportive and engaging learning environment
Education
Bachelor of Science - Public Health
San Jose State University
San Jose, CA05-2026
Skills
- Client relationship management
- Scheduling and workflow optimization
- Tutoring and lesson planning
- Communication and interpersonal skills
- Patience
- Problem-solving
- bilingual
Languages
Spanish
Native or Bilingual
Timeline
Reading Tutor
Reading Partners
03.2024 - 05.2024
Business Management
Patricia's House Cleaning
09.2019 - Current
Bachelor of Science - Public Health
San Jose State University
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