Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariela E Prado

East Elmhurst,NY

Summary

Proven leader with a track record of enhancing team productivity and efficiency at Bjs Wholesales Club. Excelled in implementing technology solutions and developing strong internal controls, boosting operational efficiency. Skilled in Microsoft Excel and adept at fostering positive workplace relationships, consistently achieving significant improvements in employee development and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Bakery Supervisor

Au Bon Pain
07.2016
  • Increased customer satisfaction by maintaining a clean and organized workspace.
  • Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
  • Greeted customers, answered questions and provided great customer experiences.
  • Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
  • Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
  • Promoted a positive work environment through effective communication and conflict resolution strategies.
  • Performed opening and closing duties for department.
  • Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.

Librarian

Queens Public Library at Elmhurst
12.2012
  • Catalogued and organized books, materials and other documents for proper library management.
  • Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
  • Located requested books on shelves and in library database and fetched items for patrons.
  • Contributed to a positive work environment by providing ongoing support and professional development opportunities for staff members.

AP Supervisor

Bjs Wholesales Club
11.2022 - Current
  • Championed technology adoption within the department by evaluating new software solutions that increased efficiency and streamlined AP operations.
  • Increased visibility into vendor payment statuses by developing comprehensive tracking reports for upper management review.
  • Developed strong internal controls within the AP department, mitigating risks associated with financial reporting and fraud.
  • Managed the AP team effectively, fostering a positive work environment and increasing overall productivity levels.
  • Facilitated onboarding of new employees to feel welcomed and understand roles organization.
  • Participated in annual budget planning activities by providing insights into historical spending patterns and projecting future expenses.
  • Coordinated ongoing training for team members to improve efficiencies, job skills, knowledge, personal growth and performance.
  • Provided support during external audits, ensuring a smooth process while demonstrating adherence to established policies and procedures.

Human Resources Coordinator

Bjs Wholesales Club
11.2021 - 11.2022
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Coordinated and administered employee health insurance and retirement plans.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Maintained accurate records of employee information using up-to-date human resource databases.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Supported managers in addressing employee concerns, fostering positive workplace relationships.
  • Complied with labor laws and regulations while managing payroll functions efficiently.
  • Established solid relationships between departments by providing well-rounded support across various teams.
  • Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.

Education

John Bowne High School
Flushing, NY
2015

Skills

  • Product display
  • Budgeting and cost control
  • Food management experience
  • Well-versed in inventory management
  • Safety sanitation
  • Food quality standards hygiene
  • Multitasking
  • Multitasking ability
  • Reliability
  • Team Leadership
  • Microsoft Excel
  • Team building
  • Sanitation Standards
  • Conflict Resolution
  • Quality Control
  • Staff Training
  • Waste Management
  • Time management abilities
  • Inventory Management
  • Staff Scheduling
  • Employee Development
  • Order Processing
  • Recruitment
  • Disciplinary Write-ups
  • Communication Skills
  • Cash register counting
  • Coordinate schedules
  • Maintain records
  • Organize supplies
  • Manage cash register
  • Train employees

Languages

Spanishan
Native or Bilingual

Timeline

AP Supervisor

Bjs Wholesales Club
11.2022 - Current

Human Resources Coordinator

Bjs Wholesales Club
11.2021 - 11.2022

Bakery Supervisor

Au Bon Pain
07.2016

Librarian

Queens Public Library at Elmhurst
12.2012

John Bowne High School

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Mariela E Prado