Mariela Flores
Cedar Hill,TX
Summary
Customer-focused and detail-oriented professional with experience supporting daily operations, managing documentation, and providing front-line support in fast-paced environments. Strong communication, organization, and problem-solving skills with a Bachelor’s degree in Psychology. Seeking a Clinic Staff Assistant I role to contribute to efficient front office operations and high-quality patient service at UT Southwestern.
Overview
5
5
years of professional experience
Work History
Elementary Teacher / Instructional Aide
Waterford Oaks Elementary
Cedar Hill, Texas
01.2024 - Current
- Provided daily support to students, families, and staff through clear, professional communication
- Assisted with documentation, record-keeping, and tracking of student information and services
- Supported classroom and program operations by organizing materials, preparing resources, and maintaining a clean, safe environment
- Responded to parent inquiries regarding student needs, schedules, and general concerns
- Collaborated with teachers, administrators, and support staff to address student needs and problem-solve concerns
- Demonstrated flexibility and multitasking in a fast-paced, high-volume setting
H&M
Cedar Hill, Texas
01.2021 - 01.2024
- Delivered high-quality customer service by assisting customers with product selection and resolving concerns
- Handled cash, credit, and return transactions accurately
- Maintained organized sales floor and backroom areas
- Utilized point-of-sale systems and company technology to process orders and managed inventory
- Built positive relationships with customers to encourage repeat business
Education
Bachelor of Arts - Psychology, Criminal Justice
University of North Texas At Dallas
12-2022
Skills
- Customer Service & Client Communication
- Administrative & Clerical Support
- Organization & Scheduling Support
- Problem Solving & Conflict Resolution
- Data Entry & Record Keeping
- Phone & In-Person Communication
- Technology & Computer Systems
- Time Management & Multitasking
- Team collaboration
Timeline
Elementary Teacher / Instructional Aide
Waterford Oaks Elementary
01.2024 - Current
H&M
01.2021 - 01.2024
Bachelor of Arts - Psychology, Criminal Justice
University of North Texas At Dallas