MARIELI CEDEÑO
Brockton,MA
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Brockton Neighborhood Health Center.
Medical Office Assistant
63 Main St, Brockton, MA 02301
01.2023 - Current
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Reduced wait times for patients by managing patient flow through the facility effectively and coordinating with various departments.
- Maintained confidentiality of sensitive medical information, complying with HIPAA regulations and protecting patient privacy rights.
- Contributed to a positive work environment by providing support and encouragement to fellow team members and maintaining open communication channels.
Law Office of Alba N. Contreras
Data Entry Coordinator
305 Dudley St Roxbury, MA 02119
08.2022 - 11.2022
- Contact: (857) 891-0227
- Edited documents to improve accuracy of language, flow, and readability.
- Implemented software systems that streamlined billing processes, reducing paperwork burden on lawyers while ensuring timely invoicing of clients.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Aroma’s pizza and grill. Food Services
02.2022 - 08.2022
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Customer Services
Owners
Venezuela
04.2020 - 07.2021
- Updated account information to maintain customer records.
- Increased efficiency and team productivity by promoting operational best practices.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills and provide exceptional customer service.
Fe y Alegría “La Consolación” Librarian
01.2011 - 03.2011
- Streamlined library operations by implementing efficient circulation procedures and automated systems.
- Managed collections of print and electronic data for public and private access via reference and borrowing.
- Organized library catalog, supplies, equipment and records.
- Established partnerships with other libraries and organizations for resource sharing, expanding access for patrons beyond our own collections.
Education
Civil Engineering -
Universidad de Oriente (UDO)
Intermediate English course (private teacher)
01.2021
Art Academy ¨Casa Blanca¨
01.2012
Skills
- Excellent communication skills
- Proficient of Excel, word processing and transcription, basic knowledge of the Delphi program
- Customer Services
- Spanish Speaking
- Organized
- Procedure Assistance
- Critical Thinking
- Patient Relations
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Brockton Neighborhood Health Center.
Medical Office Assistant
01.2023 - Current
Law Office of Alba N. Contreras
Data Entry Coordinator
08.2022 - 11.2022
Aroma’s pizza and grill. Food Services
02.2022 - 08.2022
Customer Services
Owners
04.2020 - 07.2021
Fe y Alegría “La Consolación” Librarian
01.2011 - 03.2011
Civil Engineering -
Universidad de Oriente (UDO)
Intermediate English course (private teacher)
Art Academy ¨Casa Blanca¨