MARIELI CEDEÑO
Brockton,MA
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Brockton Neighborhood Health Center.
Medical Office Assistant
01.2023 - Current
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Reduced wait times for patients by managing patient flow through the facility effectively and coordinating with various departments.
- Maintained confidentiality of sensitive medical information, complying with HIPAA regulations and protecting patient privacy rights.
- Contributed to a positive work environment by providing support and encouragement to fellow team members and maintaining open communication channels.
Law Office of Alba N. Contreras
Data Entry Coordinator
08.2022 - 11.2022
- Contact: (857) 891-0227
- Edited documents to improve accuracy of language, flow, and readability.
- Implemented software systems that streamlined billing processes, reducing paperwork burden on lawyers while ensuring timely invoicing of clients.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Aroma’s pizza and grill. Food Services
02.2022 - 08.2022
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Customer Services
Owners
04.2020 - 07.2021
- Updated account information to maintain customer records.
- Increased efficiency and team productivity by promoting operational best practices.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills and provide exceptional customer service.
Fe y Alegría “La Consolación” Librarian
01.2011 - 03.2011
- Streamlined library operations by implementing efficient circulation procedures and automated systems.
- Managed collections of print and electronic data for public and private access via reference and borrowing.
- Organized library catalog, supplies, equipment and records.
- Established partnerships with other libraries and organizations for resource sharing, expanding access for patrons beyond our own collections.
Education
Civil Engineering -
Universidad de Oriente (UDO)
Intermediate English course (private teacher)
01.2021
Art Academy ¨Casa Blanca¨
01.2012
Skills
- Excellent communication skills
- Proficient of Excel, word processing and transcription, basic knowledge of the Delphi program
- Customer Services
- Spanish Speaking
- Organized
- Procedure Assistance
- Critical Thinking
- Patient Relations
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Brockton Neighborhood Health Center.
Medical Office Assistant
01.2023 - Current
Law Office of Alba N. Contreras
Data Entry Coordinator
08.2022 - 11.2022
Aroma’s pizza and grill. Food Services
02.2022 - 08.2022
Customer Services
Owners
04.2020 - 07.2021
Fe y Alegría “La Consolación” Librarian
01.2011 - 03.2011
Civil Engineering -
Universidad de Oriente (UDO)
Intermediate English course (private teacher)
Art Academy ¨Casa Blanca¨