MARIELLA MARTINEZ
Kennewick,WA
Summary
Detail-oriented Customer Service Professional experienced in retail operations and food service environments. Delivered high-quality hospitality through efficient order processing and accurate cash handling, enhancing customer satisfaction and financial integrity. Ensured compliance with health regulations by maintaining rigorous cleanliness and sanitation standards, while coordinating logistics to streamline service operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Team Member
SUBWAY (Inside Walmart)
Hermiston, OR
06.2025 - 09.2025
- Delivered high-quality hospitality by accurately processing complex customer orders and resolving menu inquiries in a high-volume environment.
- Oversaw daily cash register operations, ensuring accurate payment processing, cash handling, and register reconciliation to maintain financial integrity.
- Maintained rigorous cleanliness standards across kitchen and food preparation stations, ensuring compliance with health department guidelines and enhancing food safety.
Dietary Aide
SUN TERRACE ASSISTED LIVING
Hermiston, OR
01.2025 - 03.2025
- Maintained high sanitation standards across all food preparation areas and communal dining facilities to ensure resident safety and health.
- Coordinated food service logistics and structured dining area layouts to enhance resident comfort and dining experience.
- Streamlined shift transitions by restocking inventory and executing workspace sterilization protocols to maintain operational continuity.
Sales Manager
TOLARIAN TABLE TOPS
Hermiston, OR
01.2022 - 01.2024
- Directed daily storefront retail operations, executed product displays, and implemented customer retention strategies that boosted repeat business.
- Oversaw store maintenance, inventory counts, and facility management, ensuring a pristine retail space that enhanced customer experience.
- Handled escalated customer inquiries with professionalism, fostering high satisfaction and strengthening community relations.
Education
High School Equivalency (GED Path) - General Education & Workplace Readiness
TC Futures Youth Career Center
Kennewick, WASkills
- Point-of-Sale management
- Payment processing accuracy
- Financial integrity maintenance
- Food safety management
- Food safety compliance
- Inventory management
- Order processing
- Client engagement
Certification
Active Food Handlers Card.
Timeline
Team Member
SUBWAY (Inside Walmart)
06.2025 - 09.2025
Dietary Aide
SUN TERRACE ASSISTED LIVING
01.2025 - 03.2025
Sales Manager
TOLARIAN TABLE TOPS
01.2022 - 01.2024
High School Equivalency (GED Path) - General Education & Workplace Readiness
TC Futures Youth Career Center