Marielle Jilk-Ledford
Tyler,TX
Summary
Motivated HR Manager with over 10 years of overseeing HR policies and procedures while supervising department staff in both Retail and Supply Chain settings. Passionate about growth, development, and continuous learning. Focused on driving for results through team engagement, building and sustaining partnerships, developing strategies, and embracing change in order to set and meet short term goals that lead to long term results.
Overview
11
11
years of professional experience
Work History
Senior HR Manager (Supply Chain)
Target Corporation
10.2022 - Current
- Invest in team development and model connection, inclusivity, and drive
- Oversee end-to-end HR processes for total team, consisting of 60+ Exempt Leaders, 1200+ hourly team members. Ensured accuracy while maintaining strict confidentiality standards for sensitive employee information
- Assess and develop a strong HR team who confidently consults the business and delivers flawless execution of priorities while leading and supporting a healthy team culture; Rebuilt total HRBP (4) and Hourly HR Specialist (6) team in less than 6 months
- Assess gaps with total team and create plans to address, guide, and follow up with team to ensure results are delivered
- Ensure precedents are in place, compliant, followed, and revisited as needed to ensure fairness and consistency throughout all shifts and departments
- Close partnerships with 10+ Senior Leaders to execute strategic workforce planning initiatives, strengthen relationships between HR, Operations and other support functions, and achieve enterprise and building specific goals
- Use personal knowledge of staffing, turnover and team culture to be a strategic partner in helping to stabilize site staffing levels
- Leverage data and team insights to problem solve and improve workforce stability; Reduced Turnover from 65%+ each year to 30% in 2023, and trending to end 2024 at about 25% Turnover
- Implement and measure effectiveness of site talent routines that enable developmental growth, support team culture, build talent pipeline, and accelerate business performance
- Assess culture of appreciation and create strategies that result in meaningful moments that resonate with the team. Rolled out and implemented total building Chat Session strategy for all leaders to intentionally connect with direct and skip-level reports; Improved hourly team engagement by 20%+ YoY
- Understand the financial landscape of local community and competitors to advocated for the appropriate pay levers and investments in total team. Resulted in total building increase of $2.00 per hour for all hourly progression team members (approximately 1200 team members)
- Act as a key strategic partner on plans to proactively identify and mitigate areas of risk
- Owned and managed compliance assessments, ADA accommodations, labor relations, employee relations, investigations, and resolved conflicts to maintain a positive work environment
HR Business Partner (Supply Chain)
Target Corporation
01.2018 - 10.2022
- HRBP Trainer for Region 4, Region 6, and Central Region
- Quickly find and create solutions to simplify and solve problems
- Create and execute plans and influence others to execute new and innovative processes; Partnered with HQ to develop and implement HR Onboarding Playbooks for all Target Supply Chain facilities for all future new-in-role hourly Senior HR Specialists and new-in-role HR Business Partners
- Partnered with several levels of leadership in order to create well trained and productive teams
- Strategic HR partner to both exempt leaders and hourly team members
- Create, modify, lead, and train leaders and team members on onboarding, training, and performance management processes
- Positively impact team member experience when driving organizational change
- Supported and drove staffing strategies that led to growing the building's HR team from 2 to 4 Exempt HRBPs and from 4 to 7 hourly HR Specialists
- Implemented staffing strategy that led to increasing Operations Manager population from 24 to 36
- Work closely with leaders to recruit, retain, develop, and optimize the performance and engagement of individuals and teams
- Determine staffing levels for each month through building and HQ partnership, and onboard new team members in order to meet building volumes; Captained hourly staffing initiatives that led to a headcount increase from 800 to 1400
- Work with team members, leaders, and senior leaders to address engagement concerns and implement re-engagement tactics
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC
- Proactively identify team and employee relations opportunities, propose solutions, and follow through on implementation
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively
- Developed and implemented diversity and inclusion initiatives and committee, fostering a more inclusive workplace culture
HR Executive Team Leader (Stores)
Target Corporation
06.2013 - 01.2018
- HR District Resource captainship obtained
- Dedicated HR ETL Trainer for the district and supported training and onboarding for peer HR ETLs for neighboring districts
- Experience creating and managing HR strategies and goals; delivering results through the team
- Read and interpret financial reporting and sales data
- Understand turnover, root causes, and assemble effective action plans
- Recruit, select and manage talent of hourly team members and leaders as needed
- Support other leaders through coaching and consulting to grow the business, while also selecting and developing their teams
- Drive diversity among all teams and develop team recognition and reward programs
- Oversaw payroll processing while adhering to strict deadlines for submission
- Led performance management initiatives, setting clear expectations for employees and regularly monitoring progress towards goals
- Collaborated with managers to identify and address employee relations issues
- Developed and monitored employee recognition programs
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
Education
Bachelor of Science - Business Administration
University of Texas At Dallas
Richardson, TX12.2013
Skills
- Accountability, Attention to Detail, Benefits Administration, Communication, Compensation, Critical Thinking, Customer Service, Empathy, Employee Evaluations, Employee Relations, Employee Engagement, Goal Planning, HR Data and Analytics, HR Processes, HR Policies and Procedures, Labor Relations, Leadership, Leadership Development, Microsoft Office Systems, Navigating Ambiguity, Organization, Payroll Management, Performance Management, Process Planning, Resiliency, Results Driven, Retail Management, Risk Management, Strong Cognitive Skills, Succession Planning, Supply Chain Management, Talent Assessment and Development, Training, Time Management, Workforce Planning
Accomplishments
2022 - GSCL Connection Award, Target Corporation
2023 - GSCL Drive Award, Target Corporation
Timeline
Senior HR Manager (Supply Chain)
Target Corporation
10.2022 - Current
HR Business Partner (Supply Chain)
Target Corporation
01.2018 - 10.2022
HR Executive Team Leader (Stores)
Target Corporation
06.2013 - 01.2018
Bachelor of Science - Business Administration
University of Texas At Dallas
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