Marielle Maxey
5077 Page Blvd, St. Louis,MO
Summary
A proven performer with over 10 years of experience in the healthcare industry with meeting the needs, improving processes and exceeding requirements in team environments. A diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts. Looking for a new career where hard work and dedication will be highly valued within the responsibilities given.
Overview
17
17
years of professional experience
Work History
Lab Associate II/Clerical Administrative Assistant
Barnes Jewish Hospital
St. Louis, MO
12.2014 - Current
- As a Lab Associate 2, I manage diverse responsibilities to ensure efficient laboratory operations.
Add-On Test Requests: - Handle physician requests for additional tests on patients.
- Navigate through an extensive volume of daily requests, ensuring slides are located and scanned to pathologists promptly.
- Manage material supply to histology and address any issues with result availability by contacting facilities.
Slide Sendouts:
- Coordinate the sending of materials to external facilities for patient care.
- Process requests received via faxes, ensuring digital imaging and proper documentation.
- Address specific facility requirements, such as providing unstained slides and managing CoPath orders.
Clinical Trials Processing:
- Receive and process clinical trial requests from WashU coordinators via email.
- Manage extensive protocols, print necessary materials, and ensure timely delivery of slides and blocks.
- Collaborate with coordinators to fulfill trial requirements and handle any issues that may arise.
Archival Tissue Requests:
- Fulfill requests for archival tissue on patients by ordering materials from the file room or through the Wash U web portal.
Workflow Management:
- Oversee workflow in the absence of file room clerks, ensuring timely completion of requests and slides trays for histology.
- Maintain a late case log, addressing pending cases by coordinating with pathologists and utilizing the web portal.
Transcription and Addendums:
- Assume responsibilities from the Transcription role, including scanning results and creating addendums.
- Manage FISH test logs and retrieve results from testing facility portals.
- Create addendums for Wash U testing of GatewaySeq.
Resident/Fellow Services:
- Rearrange mailboxes for new residents/fellows, ensuring alphabetical order and creating necessary labels.
- Train new employees, providing comprehensive instructions and ongoing support.
Phone Handling:
- Answer calls with patience and understanding, addressing various inquiries from upset patients, doctors, and other stakeholders.
- Manage diverse calls, including requests for preliminary reads, clarification of results, and general pathology inquiries.
Membership Secretary
Boys And Girls Club Of St. Louis
Saint Louis, Mo, MO
05.2014 - 12.2014
- Kept updated member records with personal data, payment information, and individual club histories
- Welcomed visitors
- Answered calls and maintained front reception desk
- Controlled and managed document processes by reviewing files, records, and critical information
- Informed club members about upcoming events or meetings through email blasts and letters.
- Assisted coworkers and staff members with special tasks on daily basis.
Data Entry/Medical Claims Processor
Magellan Health
St Louis, MO
10.2006 - 12.2012
- Entered claims in the system using Keyer Verification (OCR) software programs (KFI, TRF)
- Screened claims for accuracy and completeness of data
- routed behavioral health (TRF) claims to appropriate locations
- provided backup support to other teams
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Scanned documents and saved in database to keep records of essential organizational information
Education
Bachelor of Professional Studies - Healthcare Management
Missouri Baptist University
St Louis, MO04.2019
Skills
- Problem-solving
- Critical thinking
- Teamwork
- Leadership
- Time management
- Microsoft Excel/Powerpoint
- Office and Google Suites
- Quality Control
- Professionalism
- Interpersonal & Organization skills
- Attention to detail
Volunteer Services
Mentor to Teen Moms with Family Forward (2009-Present)
United Way GenNext
Timeline
Lab Associate II/Clerical Administrative Assistant
Barnes Jewish Hospital
12.2014 - Current
Membership Secretary
Boys And Girls Club Of St. Louis
05.2014 - 12.2014
Data Entry/Medical Claims Processor
Magellan Health
10.2006 - 12.2012
Bachelor of Professional Studies - Healthcare Management
Missouri Baptist University