Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
5
5
years of professional experience
Work History
Federal Work Study Student Leader
Valencia College
08.2022 - Current
Assist individuals in successfully completing college application, financial aid, and Florida Residency for Tuition Purposes processes
Troubleshoot and resolve issues with student accounts and website
Receive and process FERPA protected information
Collaborate with other college departments to resolve student concerns
Provide training to new employees
Provide marketing and facilitate college sponsored events
Manage team projects for successful, timely completion
Coordinated and facilitated live events while handling marketing through multiple media
Web Developer Intern
Reach Marketing
01.2020 - 04.2020
Wrote custom HTML and JavaScript for existing websites.
Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
Crafted SEO strategy and intuitive interface for site to achieve prominent rankings across top browser platforms.
Studied user requirements to gain strong understanding of project initiatives and deadlines.
Shadowed developers to learn key details about job duties and tasks.
Graphic Design Intern
PIVOT Business Consulting
01.2019 - 04.2019
Created digital illustrations
Managed online video game project
Created logo for internship program
Prepared images to coincide with social and blog posts.
Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.