Marielle M. SFEIR

• Managing and coordinating overall daily operations
• Collaborating with all departments to have proper resolution of problems and of customers complaints
• Dealing with law firms on all legal files (amending by-laws, minutes of GA, EGA, BOD, law suits…)
• Participating actively in implementing new systems and reporting improvements
• Assisting in the planning, budgeting and execution of capital projects
• Overseeing the sales and receivables collection reducing bad debts by 80%.
• Supervising the maintenance department: a fleet of 25 concrete mixer, 10 pumps, 12 service cars and 3 batching plants…
• Managing overall HR activities including recruitment, training, all governmental administrative forms and processes, producing compensation systems and plans, recommending and writing new policies, administering payroll
• Directing the purchasing and procurement department: monitoring the flow and the level of stock for on-time supply, authorizing all expenses and part of the expenditures, negotiating deals
• Managing the QHSE: promoting a safe and secure working environment compliant with rules and regulations
• Overseeing overall IT activities including maintenance of systems, integrity and confidentiality of data with no major downtime
• Enhancing team productivity by providing ongoing coaching and mentoring to staff members.

• Issuing financial documents for pricing approvals
• Forecasting the demand for the Levant on monthly and yearly basis
• Monitoring the distributors stock levels keeping a safety margin per product not less than 30 days.
• Coordinating between the customer service team, the distributors and cluster management to ensure smooth and accurate orders’ transmission, processing, invoicing, shipping and reception
• Tracking and ensuring the accurate and timely arrival of goods

• Performing internal reviews and audit of financial statements, existing systems and policies
• Writing job descriptions for 7 positions and the internal regulation in compliance with Lebanese Labor Law
• Proposing and implementing financial solutions improving the cash flow, reducing the bad debts by 40%
• Increasing client revenue through effective sales strategy development and implementation.

• Liaising between senior management and head of department to ensure that corporate procedures are implemented
• Restructuring the whole organization and putting in place a new system and work flow reducing the delivery time of goods by half, the pricing errors to almost nil thus increasing the collection rate by 60-90 days.
• Following up on the receivables, purchases, sales for a yearly turnover of around 10M USD

For the Syrian and Iraqi branches :

• Closing and reconciling accounts at the end of the year
• Issuing monthly and yearly financial statements
• Putting in place policies and procedures to facilitate the work flow,

• Implementing the HR department
• Writing, policies and procedures (recruitment, performance appraisal, vacations, etc…), reviewing their compliance with the laws and regulations, translating them into operating procedures and protocols boosting performance by at least 50% and decreasing absenteeism by around 70%
• Developing HR strategies with line managers by considering immediate and long-term staff requirements
• Handling all the recruiting, staffing and termination process (including posting, screening resumes, reference checks, interviews, tests, negotiating employment conditions, compensation and benefits, other activities…)
• Planning and executing corporate events (Job fairs, exhibitions, trainings, seminars, dinners, team-building events …)
• Maintaining human resources information system and kept employee files up to date and accurate.
• Working on various HR projects (Job descriptions, salary scale, trainings, CV...)
• Acting as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process.