Marielle R. Espiritu
Simi Valley,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Surgery Scheduler
Orthopedic Surgeon Office
2014.05 - Current
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for 4 Orthopedic Doctors.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Answered phone calls and messages for 4-physician Orthopedic medical facility, scheduling appointments, and handling patient inquiries.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Checked patients in and out and collected payments.
- Coordinated with facilities to set up surgeries for 4 Orthopedic Doctors.
Sales Associate
All Pro Sports
2011.11 - 2014.05
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Associate of Science - Nursing
Moorpark College
Moorpark, CA01.2025
No Degree - Medical Transcription
Simi Valley Adult School And Career Institute
Simi Valley, CA06.2013
Skills
- Checking in Patients
- Reminder Calls
- Surgery Preparation
- Co-Pay Collection
- Call Transfers
- Office Workflow Support
- Following Up with Patients
- Updating Charts
- Educating Patients
- Timely Processing
- Documentation Scanning
- Schedule Coordination
- Calendar and Appointment Management
- Teamwork and Collaboration
- Payment Scheduling and Collection
Timeline
Surgery Scheduler
Orthopedic Surgeon Office
2014.05 - Current
Sales Associate
All Pro Sports
2011.11 - 2014.05
Associate of Science - Nursing
Moorpark College
No Degree - Medical Transcription
Simi Valley Adult School And Career Institute
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