Mariellis Diaz

Providing proper customer service

Maintained records regarding sales with both digital and written data

Inventory management

Store merchandising

Efficiently handle, sort, load and process weekly shipments

Maintained a clean and organized store

Won employee of the month for most versatile employee

Maintained regular online communication with a mentor through online projects and monthly events

Developed professional skills and mindsets through career exploration and post-secondary planning

Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Stocked and cleaned shelves while maintaining a neat and orderly store.

Processed payments and handled exchanges, returns and refunds according to company policy.

Assisted customers by phone regarding store operations, products, promotions and orders.

Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment

Wiped down tables and equipment, swept and refilled stock around the store

Prepared quality products including food and beverages

Creating and managing online/ delivery orders

Presented orders to guests within anticipated service times.

Interacted pleasantly with guests to deliver quality customer service.

Processed payments and bagged items for customer check out.

Resolved issues to meet customer requirements

6 week job opportunity working within Brigham Women's Hospital

Working 3 days a week in the OBGYN department

Working in small groups to work on a topic about bettering Boston

Went on educational field trip once a week

Built professional working relationships with peers and supervisors

Experienced and learned about several job positions

Learned how to adapt and meet different sets of expectations

Demonstrate leadership skills and be a positive mentor for the children of the YMCA

Work the front desk and provide exceptional customer service by answering the phone questions and providing proper instruction

Met 3 times a week with youth program group to work on a topic that will benefit our community

Developed strong oral and written communication skills in working with people of different ages.

Visited different STEM related worksites within Boston

Learned real life work skills through activities, assignments, workplace exploration and professional sessions.

Supported day-to-day operations, assisting teammates with various tasks.

Participated in the end of summer showcase to highlight personal growth and accomplishments