Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
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Marie Lou Rocha

Marie Lou Rocha

Indianapolis,IN

Summary

Result-driven, dedicated team player with over 4 years of proven experience in supply chain management & logistics, 7 years providing administrative support to senior executives, 2 years managing regulatory affairs, and 8 years in insurance and wealth management. Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about loss prevention skills and to advance professionally. A reliable Team Member with solid background meeting and exceeding production demands

Overview

38
38
years of professional experience
8
8
Certification

Work History

FC Team Member

Amazon
Greenwood, IN
10.2019 - Current
  • Trained and certified to work inside Robotics Floor as Amnesty Floor Monitor Personnel
  • Resolves station issues that allow associates to keep working by removing floor obstructions and recover disabled drive units inside Robotics Floor
  • Familiar with KIVA system using robotics across Amazon fulfillment centers to make delivery of customer orders faster
  • As Inbound/Outbound/Dispatch Problem Solver, a critical role that makes use of tools to resolve issues encountered by associates while stowing, packing, picking, counting, and order product dispatching
  • Trained in safe handling and processing of hazmat materials
  • With formal education on logistics quality and lean management, safety principles, product receiving/storage, order processing/ packaging/shipment, evaluation of transportation modes, dispatch and tracking
  • Able to attain stowing rate of 350 units per hour, takt time of 8 sec, packing rate of 330 units per hour and a takt time of 10 sec
  • Consistent top inbound problem solver of Amazon SIN9 Facility Center.

Regulatory Affairs Executive

Coty Middle East FZCO
Dubai, UAE
01.2015 - 03.2016
  • Analyzed and resolved issues related to regulatory affairs of all Coty products (CK, Davidoff, Guess, Chloe, Katy Perry, Lady Gaga, Adidas, Vera Wang, Bottega Veneta, Roberto Cavalli, Nikos, Playboy, Cerruti, JLO, Marc Jacobs, Beyonce, Chopard, Pierre Cardin, Jill Sander, Celine Dion, OPI, Sally Hansen and Bourjois)
  • Successfully registered with Dubai Municipality and other government authorities all products distributed by Coty ME
  • Provided distributors in Saudi Arabia, Bahrain, Kuwait, Oman, Qatar, Egypt, Jordan, Lebanon, Yemen, Iran, Pakistan and India with the necessary technical documents to be able to register same products with their respective government authorities
  • Maintained and update of legal/technical documents related to product registration (Registration Certificate, Certificate of Free Sales, License to Operate/Manufacture, Certificate of Origin, Ingredient List, Certificate of Good Manufacturing Process- GMP and product label).

Sr. Customer Service Executive

Coty Middle East FZCO
Dubai, UAE
07.2013 - 12.2014
  • Order fulfilment processing
  • Processed between $250,000 to $350,000 sales per month for markets under my portfolio
  • Prepared pro-forma invoice, sales orders and order acknowledgement for customer approval and payment
  • Coordinated with commercial team to make sure of the correct quantities of products required and if stock is sufficient to meet the orders of their specific markets
  • Reviewed purchase orders and shipping documents to ensure accuracy; prepared shipping documents, bills, and invoices
  • Maintained and monitored customers’ database, liaise with billing department, and ensured that payments from clients are updated
  • Communicated with top management of product distributors in various countries regarding status of their orders and settlement of payments for products ordered
  • Negotiated shipping rates with logistics company identified to move products and collaborated with same to ensure prompt shipment delivery
  • In consultation with clients, determined the most economical and reliable shipping method routes for their orders.

Executive Assistant

Coty Middle East FZCO
Dubai, UAE
01.2006 - 07.2013
  • Diary management, arranged meetings/appointments, screened calls, kept confidential files, prepared presentation materials, and monitored emails of the GM
  • Organized/managed business travel itineraries within and outside UAE, including applied for travel visas in countries where the manager travelled for business meetings/ conferences
  • Coordinated executive communication between office of the GM, office division managers, and industry partners/product distributors in various countries in the Middle East
  • Designed and maintained an organized filing system – in hard copy and electronic documents, including confidential information
  • Prepared materials needed during Stockholders Meetings
  • Planned, organized, and hosted corporate events like team building, company incentive trips abroad, staff farewell party, gathering for monthly birthday celebrants, clean up drive, company-wide yearly charity project
  • Administrative support – purchase, control and monitoring of office supplies, induction of new employees and coordinating visits of industry partners and officials from Global Offices.

Logistics Coordinator cum Office Administrator

United Link Corporation FZE
Dubai, UAE
07.2005 - 01.2006

Licensed Sales Agent/Financial Advisor

Sun Life Financials
Makati, Philippines
06.1995 - 12.2003

Sr. Technology & Livelihood Officer

Technology & Livelihood Resource Center
Pasig, Philippines
01.1990 - 07.1996

Science Research Assistant

PCARRD/Dept of Science & Technology
Los Baños, Laguna
06.1985 - 11.1989

Education

Data Analytics -

Springboard and Amazon Career Choice Program
11.2023

Certificate Program in Supply Chain Management Logistics -

Ivy Tech Community College
05.2022

University of the Philippines

Skills

  • Complex Problem-Solving
  • Equipment Operation
  • Safety Understanding
  • Fluent in English and Filipino
  • Attention to Detail
  • Proficient in Warehouse Management System
  • Computer Skills
  • Teamwork and Collaboration

Languages

English
Native/ Bilingual

Certification

  • Certified Logistics Technician (CPT) and Certified Logistics Associate, Manufacturing Skill Standards Council, 2020
  • Certified in Fundamentals - Transportation Operations Training, Council of Supply Chain Management Professional - 2021
  • Procurement Operations Specialist (CPOS), Next Level Purchasing Association - 2021
  • Dept of Transportation Hazardous Waste Shipper Training (EHS), 2021
  • Universal Procedures (UP) Training, Amazon Robotics University - 2022
  • Floor Amnesty Safety Training (FAST), Amazon Robotics University - 2022
  • Sub-Same Day Problem: Outbound, Amazon - 2022
  • Sub-Same Day Problem Solve: Dispatch, Amazon - 2022
  • Sub-Same Day Problem Solve: ICQA, Amazon - 2022
  • Sub-Same Day Problem Solve: Inbound, Amazon - 2022
  • ARU Blitz Training, Amazon Robotics University - 2022
  • SSD Critical Role - Amnesty Floor Monitor Training, Amazon, - 2023
  • SSD Training Amnesty Priorities (TAP), Amazon, - 2023
  • GSF Ambassador Curriculum, Amazon, 2023

Timeline

FC Team Member

Amazon
10.2019 - Current

Regulatory Affairs Executive

Coty Middle East FZCO
01.2015 - 03.2016

Sr. Customer Service Executive

Coty Middle East FZCO
07.2013 - 12.2014

Executive Assistant

Coty Middle East FZCO
01.2006 - 07.2013

Logistics Coordinator cum Office Administrator

United Link Corporation FZE
07.2005 - 01.2006

Licensed Sales Agent/Financial Advisor

Sun Life Financials
06.1995 - 12.2003

Sr. Technology & Livelihood Officer

Technology & Livelihood Resource Center
01.1990 - 07.1996

Science Research Assistant

PCARRD/Dept of Science & Technology
06.1985 - 11.1989

Data Analytics -

Springboard and Amazon Career Choice Program

Certificate Program in Supply Chain Management Logistics -

Ivy Tech Community College

University of the Philippines

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Marie Lou Rocha