Marielou Serratos
Garden Grove,CA
Summary
Experienced and committed professional seeking to develop and execute effective strategies for enhancing organizational efficiency. Proficient in leveraging data analysis to offer valuable insights into HR initiatives. A highly organized Human Resources specialist with a track record of eight years of exceptional performance in dynamic HR settings. Skilled in communication and decision-making, dedicated to enhancing and preserving quality in HR administration, payroll, and benefits.
Overview
11
11
years of professional experience
Work History
HR Generalist
Cryoport Systems, LLC
Irvine, CA
11.2021 - Current
- Spearheaded onboarding processes for employees across nation and globally.
- Streamline and enhance onboarding processes to ensure seamless and positive experience for new hires
- Maintained keen focus on compliance, implementing and monitoring policies to ensure adherence to regulations and standards.
- Emphasize proactive approach in recognizing and celebrating employee milestones, fostering positive and appreciative workplace culture
- Proficiently handled various HR functions including Worker's Compensation Claims, Timecards, Leave of Absence, Disciplinary Actions, and Terminations.
- Perform comprehensive audits for Human Resources, Payroll, Benefits, and Worker's Compensation across four entities, demonstrating meticulous and thorough approach to ensuring organizational compliance and efficiency.
- Enroll, terminate, and manage all employee benefits such as Medical, Dental, Vision, FSA, HSA, 401k, Disability Insurance, COBRA and Voluntary elections
HR/Payroll Coordinator
Cryoport Systems, LLC
Irvine, CA
10.2019 - 11.2021
- Managed multi-state payroll processing for four entities, ensuring accuracy and compliance.
- Spearheaded onboarding processes for employees across nation and globally.
- Proficiently handled various HR functions including Worker's Compensation Claims, Timecards, Leave of Absence, Disciplinary Actions, and Terminations.
- Conducted and led audits for HR, Payroll, Benefits, and Worker's Compensation across four entities.
- Played key role in addressing employee relation issues, including conducting disciplinary meetings, investigations, and terminations.
- Enrolled, terminated, and managed all employee benefits such as Medical, Dental, Vision, FSA, HSA, 401k, Disability Insurance, COBRA and Voluntary elections
HR/Payroll/Accounting Clerk
Horizon Lighting Inc
Irvine, CA
05.2017 - 10.2019
- Presented audit findings to Controller
- Processed Payroll
- Accounts Payable
- Reviewed Construction Contracts
- All Benefit Administration
- Investigated and processed Worker's Compensation Claims
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Input financial data and produced reports using Quickbooks.
- Provided key clerical and administrative support to Controller.
Executive Administrator
OmniPrint International Inc
Costa Mesa, CA
07.2015 - 05.2017
- Facilitated fast-paced and dynamic entrepreneurial environment.
- Processed payroll.
- Processed and investigated Worker's Compensation Claims.
- Managed key executive office staff and prioritized workloads.
- Managed complex travel itineraries for executives to ensure seamless transportation logistics during business trips.
- Reduced errors in accounting and financial reporting by modifying current processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Managed successful trade shows by coordinating with vendors, sales teams, and event staff.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Collaborated with President to design competitive benefits packages, attracting high-quality talent.
- Tracked production and quality control systems to proactively identify deficiencies.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Worked flexible hours across night, weekend, and holiday shifts.
College Counseling Assistant
Centennial Education Center - Santa Ana College
Santa Ana, CA
03.2015 - 07.2016
- Streamlined student advising processes for increased efficiency and improved student outcomes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created engaging resource library containing materials related to post-secondary education options and planning.
- Completed daily logs for management review.
Attendance Clerk III
Irvine Unified School District
Irvine, CA
10.2013 - 07.2015
- Ensured compliance with state regulations by staying informed on changes in requirements and adapting processes accordingly.
- Assisted in maintaining positive school environment by participating in disciplinary actions related to attendance issues.
- Demonstrated strong attention to detail when verifying and inputting student data for 600 plus students, resulting in reliable reporting system for school administrators.
Instructional Assistant
Centennial Education Center
Santa Ana, CA
01.2013 - 01.2014
- Mentored and tutored 10-15 individual students needing additional help per day.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
Education
Pursing SHRM-SCP Certification -
SHRM
Alexandria, VA07.2024
Pursuing Associate Degree in Business Admin -
Santa Ana College
Santa Ana, CA2026
High School Diploma -
Hector G. Godinez
Santa Ana, CA2011
Skills
- 8 years of HR and Payroll Experience
- Bilingual: Fluent in English and Spanish
- Benefits Administration
- Employee Benefits
- HRIS Software
- Multi-State Payroll Management
- Workers Compensation
- Data Evaluation/Maintenance
- Onboarding and Orientation
- Compliance Reporting
- Ability to take initiative, work well independently or as part of a team
- Technology/Vendor Platform Skills: Microsoft Applications, QuickBooks, Datatel, iSolved, WorkDay, Web Benefits Design, Anthem, Optum, MetLife, UNUM, Aetna and Plansource
Timeline
HR Generalist
Cryoport Systems, LLC
11.2021 - Current
HR/Payroll Coordinator
Cryoport Systems, LLC
10.2019 - 11.2021
HR/Payroll/Accounting Clerk
Horizon Lighting Inc
05.2017 - 10.2019
Executive Administrator
OmniPrint International Inc
07.2015 - 05.2017
College Counseling Assistant
Centennial Education Center - Santa Ana College
03.2015 - 07.2016
Attendance Clerk III
Irvine Unified School District
10.2013 - 07.2015
Instructional Assistant
Centennial Education Center
01.2013 - 01.2014
Pursing SHRM-SCP Certification -
SHRM
Pursuing Associate Degree in Business Admin -
Santa Ana College
High School Diploma -
Hector G. Godinez
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