Marielu Villa
Chicago,IL
Summary
Passionate Spanish Bilingual candidate seeking for a challenging opportunity in a career in the finance field. Where I will be able to utilize my customer service skills, and my experience, which will allow me to grow personally and professionally. I want to partner with an organization that values a transparent work environment, growth opportunities, a stable work life balance and team collaboration.
Overview
10
10
years of professional experience
Work History
Painter
Rivera General Construction Crew
10.2017 - 12.2023
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Customer Service, Secretary/Receptionist
Allstate/ Tellez Realty Corp
10.2016 - 10.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
Dietary Worker Nutritional Services, Customer Service
Mount Sinai Hospital
07.2016 - 02.2017
- Contributed to a positive work environment through effective communication and collaboration with team members.
- Supported the nutritional needs of diverse patients by preparing meals according to specific dietary restrictions.
Customer Service, Assistant Manager
Best Value Auto Parts
01.2014 - 08.2014
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Answered customer questions about product availability and shipment times.
Education
Bachelor of Applied Science in Criminal Justice -
Westwood College
Chicago, IL12.2013
Skills
- Spanish Bilingual
- Customer Service
- Active Listener
- Strong Worth Ethic
- Punctual
- Time Management
- Flexibility
- Adaptability
References
- Mark Tellez, Allstate, 4344 W. 26th St, Chicago, IL, 60623, (773)704-4314
- Neftalie Gonzalez, Political Candidate, (773)277-5511
- Patricia M. Tellez, Real Estate Broker, 4344 W 26th St, Chicago, IL, 60623, (773)277-5115
Timeline
Painter
Rivera General Construction Crew
10.2017 - 12.2023
Customer Service, Secretary/Receptionist
Allstate/ Tellez Realty Corp
10.2016 - 10.2017
Dietary Worker Nutritional Services, Customer Service
Mount Sinai Hospital
07.2016 - 02.2017
Customer Service, Assistant Manager
Best Value Auto Parts
01.2014 - 08.2014
Bachelor of Applied Science in Criminal Justice -
Westwood College
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