Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MARIELY CADENA

Stafford

Summary

Currently enrolled at Houston Community College, preparing to transfer to the University of Houston to pursue a Bachelor's degree in Construction Management. Seeking an opportunity to apply academic knowledge in a professional setting while gaining practical, hands-on experience in the construction industry.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor of Front Team

Tran Law Group, P.s. Personal Injury Attorneys
09.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
  • Managed and updated case files regularly, ensuring all relevant information was easily accessible by team members when needed.
  • Managed a high volume of cases simultaneously, ensuring each received proper attention and care.
  • Conducted intake interviews with new clients, gathering critical information to build a solid foundation for their case.

Office Administrator

AMA Renovations and Janitorial Services INC
08.2019 - Current


  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.

Delivery Department

Exclusive Furniture
01.2020 - 01.2021
  • Directed dispatching, routing, and tracking of 12 fleet vehicles.
  • Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Associate of Arts -

Current - Houston Community College

High School Diploma -

Stafford High School
06-2021

Skills

  • Multitasking
  • Teamwork
  • Social Skills
  • Microsoft apps
  • Quickbooks

Certification

  • CNP - Certified Notary Public

Languages

Spanish
English

Timeline

Supervisor of Front Team

Tran Law Group, P.s. Personal Injury Attorneys
09.2022 - Current

Delivery Department

Exclusive Furniture
01.2020 - 01.2021

Office Administrator

AMA Renovations and Janitorial Services INC
08.2019 - Current

High School Diploma -

Stafford High School

Associate of Arts -

Current - Houston Community College

Similar Profiles

CREATE PROFILE
MARIELY CADENA