Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denisse Garza

AS
Houston,TX

Summary

An organized and dependable entry-level professional that is successful at managing multiple priorities with a positive attitude. Displays strong willingness to take on added responsibilities to meet team goals. Consistent and excellent reputation for resolving problems and improving customer satisfaction.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

True Grant Coordinator

Lone Star College
02.2024 - Current
  • Primary contact for the M.A program, managing its overall operations and ensuring compliance with grant requirements.
  • Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
  • Provide personalized, one-on-one support to students, connecting them with vital resources and guiding them through academic and personal challenges
  • Ensures program meets grant regulations and Texas laws by conducting regular assessments and presenting annual progress reports.
  • Organized events Match Night and Pep Talks, guest speakers, and collaborate with clinics to facilitate professional development opportunities for students.
  • Actively recruit students for our program and assist in the training and implementation of the mentoring program to enhance student connections.
  • Gathered and organized materials to support operations.

Outreach Coordinator

Lone Star
05.2023 - Current
  • Assessed community needs and identified resources for social and community service programs.
  • Advise first time in college students.
  • Assist and advise students on academic probation and suspension.
  • Conduct new student orientation.
  • Administer and proctor various levels of state mandated educational exams.
  • Brainstormed and implemented creative event concepts and themes.
  • Developed post-event reports to determine effectiveness of each event.
  • Created and maintained event budgets.
  • Scan and process various registration and records related forms.
  • Managed and motivated employees to be productive and engaged in work.
  • Implemented retention strategies to improve outcomes.
  • Planned and implemented staff development with college workstudies and in-service training programs to enhance knowledge and skills.
  • Coordinated schedules and timelines for events.
  • Trained new employees to apply best practices and comply with policies and procedures.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Responsible for marketing and leading student and community outreach and recruitment events.
  • Supports and promotes student success through sharing knowledge and reliability.

Testing Proctor (Part Time-Paid)

Lone Star College System
05.2022 - 03.2023
  • Maintain compliance with test center policies, practices and procedures.
  • Secure testing materials and maintained confidentiality of all details.
  • Maintain secure and positive environment conducive to testing.
  • Validate appropriate identification to allow admission to testing area.
  • Interpret testing data to determine academic needs and college readiness for students seeking a certification or degree.
  • Assess training needs thru surveys, polls, employee interviews, and customer feedback.
  • Utilize experience as a senior team member to act as a peer coach and mentor in supporting tenured Peer Mentors and entry level experienced College Student Workers in customer service, enrollment management and team development.
  • Supports the Center Dean as an Interim Manager for 7 reports during peak registration periods and recruiting events
  • Recommend and Implement team incentives to maintain positive morale throughout the fiscal year.

Student Services Staff Assistant (Part Time- Paid)

Lone Star College System
03.2020 - 05.2022
  • Manage, mentor and supervise 6 part-time student workers per semester over a 2 year period.
  • Manage multiple projects by assigning tasks to Peer Mentor support personnel in support of 1 Dean, 1, Evening/Weekend Manager, 2 Academic Advisors, and 7 Faculty members.
  • Shared resources, opportunities and activities to support mentee's professional development.
  • Presented and drafted various scheduling options for students to help allocate time for classes, extra work and free time.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Operated as receptionist when needed at for the Campus Welcome Desk
  • Scheduled students for advising or financial aid sessions utilizing the Who’s Next wait time platform in conjunction with Microsoft Outlook.
  • Provided administrative support by managing incoming calls, coordinating files, sorting mail, and scheduling meetings, information sessions and new student orientations.
  • Produced high-quality communications for internal and external use.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Maintained a well-organized and sufficiently stocked inventory area and placed orders promptly to replenish materials prior to depletion.

Education

Associate of Science -

Lone Star College
Houston, TX
08.2019 - 05.2022

Bachelor of Science - Social Work

Univeristy Of Houston Downtown
05.2001 -

Skills

    Microsoft Office 365

    Microsoft Excel – Intermediate

    Microsoft Word -Advanced

    Microsoft Power Point – Advanced

    Microsoft Outlook - Advanced

    Microsoft Sharepoint - Advanced

    Adobe DC Professional

    Enrollment Management

    Team Builder

    Strategic Thinker

    Superior Verbal and Written Communication Skills

    Customer Service Oriented

    Influencer

Languages

Bi-Lingual (Spanish)

Timeline

True Grant Coordinator

Lone Star College
02.2024 - Current

Outreach Coordinator

Lone Star
05.2023 - Current

Testing Proctor (Part Time-Paid)

Lone Star College System
05.2022 - 03.2023

Student Services Staff Assistant (Part Time- Paid)

Lone Star College System
03.2020 - 05.2022

Associate of Science -

Lone Star College
08.2019 - 05.2022

Bachelor of Science - Social Work

Univeristy Of Houston Downtown
05.2001 -

Similar Profiles

CREATE PROFILE
Denisse GarzaAS