Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariely Rivera

Jackson,New Jersey

Summary

Dynamic professional with a proven track record at Walmart, excelling in teamwork and customer service. Recognized for exceptional communication and problem-solving skills, I effectively managed operations and enhanced team performance. Adaptable and detail-oriented, I thrive in fast-paced environments, consistently delivering results while maintaining a positive attitude.

Overview

6
6
years of professional experience

Work History

Fashion Team Sponsor

Walmart
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Dental Assistant

Omega Dental Care
11.2024 - 02.2025
  • Assisted dentists during procedures, ensuring instruments were sterile and readily available.
  • Educated patients on oral hygiene practices, enhancing understanding of dental care importance.
  • Managed patient records using electronic health record (EHR) systems, maintaining confidentiality and accuracy.
  • Prepared examination rooms by sterilizing equipment and organizing necessary materials for procedures.
  • Communicated effectively with patients to address concerns, fostering a positive dental experience.
  • Scheduled appointments efficiently, optimizing dentist's time and improving patient flow in office.
  • Supported front desk operations by answering phones and providing administrative assistance as needed.
  • Participated in team meetings to discuss workflow improvements and enhance overall practice efficiency.

Assistant Manager

Mavis Discount Tire
11.2023 - 08.2024
  • Assisted in developing staff schedules to ensure optimal coverage and service delivery.
  • Coordinated training sessions for new employees, enhancing onboarding effectiveness and team integration.
  • Streamlined inventory management processes, improving accuracy and reducing discrepancies.
  • Supported performance evaluations by gathering feedback and contributing to employee development plans.
  • Maintained compliance with company policies and procedures, promoting a culture of safety and accountability.
  • Implemented customer feedback mechanisms, driving improvements in service quality and client satisfaction.
  • Analyzed sales data to identify trends and inform decision-making for promotional strategies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

To-Go Specialist

Olive Garden
01.2023 - 11.2023
  • Prepared and packaged food orders accurately for customer pickup.
  • Managed order entry and ensured timely communication with kitchen staff.
  • Maintained cleanliness and organization of to-go station to enhance efficiency.
  • Assisted customers in selecting menu items, providing exceptional service and support.
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Resolved customer inquiries and concerns promptly, ensuring satisfaction with services provided.
  • Collaborated with front-of-house staff to streamline order fulfillment processes.
  • Trained new team members on procedures for handling to-go orders effectively.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.

Sales Associate

Polo Ralph Lauren
11.2019 - 01.2021
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in maintaining product displays, ensuring visual merchandising standards were met consistently.
  • Executed daily inventory checks, ensuring stock levels remained adequate for customer demand.
  • Collaborated with team members to enhance sales strategies and improve overall store performance.
  • Processed transactions accurately using point-of-sale systems, minimizing errors during checkout.
  • Educated customers about product features and benefits, facilitating informed purchasing decisions.
  • Adapted to changing priorities and fast-paced environments while maintaining high service quality.
  • Participated in training sessions for new associates, sharing knowledge of products and procedures effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

Jackson Liberty Highschool
Jackson New Jersey
06.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Verbal communication

Languages

Spanish
Native or Bilingual

Timeline

Fashion Team Sponsor

Walmart
03.2025 - Current

Dental Assistant

Omega Dental Care
11.2024 - 02.2025

Assistant Manager

Mavis Discount Tire
11.2023 - 08.2024

To-Go Specialist

Olive Garden
01.2023 - 11.2023

Sales Associate

Polo Ralph Lauren
11.2019 - 01.2021

High School Diploma -

Jackson Liberty Highschool

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