MARIELYS MIRANDA-CLEMENTE

Achieved successful upselling of event packages, enhancing overall client experience. Delivered organized scheduling of tours, contributing to client engagement. Streamlined payment processes and contract creation for events. Maintained proactive communication through emails and calls, addressing inquiries promptly. Entered comprehensive event details into POS systems and reservation sites, ensuring accuracy. Facilitated interdepartmental collaboration to delegate tasks and optimize workflow.

• Received positive customer feedback and reviews.
• Interacted with customers, addressing their inquiries, providing information, and ensuring a positive experience.
• Contributed to the development and successful launch of new escape room.
• When problem solving I made sure to handle it professionally, prioritizing the customers’ experience, and found creative solutions to ensure the still had a great time.

• Managed patient check-in and check-out processes efficiently.
• Scheduled appointments using dental practice management software.
• Provided exceptional customer service to enhance patient experience.
• Maintained accurate patient records and updated information as needed.
• Communicated effectively with dental staff to ensure seamless operations.
• Maintained a professional and welcoming front desk area, setting a positive first impression for guests.