Marielys Munoz
Kissimmee
Summary
Biotechnology student in the final semester of an Associate's degree with hands-on laboratory experience in microbiology, cell culture, protein analysis, and biotechnology methods. Strong foundation in laboratory safety, aseptic technique, and scientific procedures, supported by coursework in biology, chemistry, microbiology, and biotechnology. Detail-oriented and dependable with strong organizational and communication skills developed through customer-facing roles, seeking to contribute effectively in a laboratory assistant position.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Spa Associate
J Sterling's Wellness Spa
Orlando
06.2026 - Current
- Greeted clients and managed check-in/check-out to ensure smooth arrival and departure experiences.
- Maintain a clean, organized, and welcoming spa environment, ensuring high standards of cleanliness.
- Assisted with daily spa operations, ensuring efficient opening and closing procedures.
- Process payments and maintain accurate cash and credit transactions.
- Perform laundry duties and prepare treatment rooms with fresh linens and supplies.
- Conducted weekly inventory counts and restocked spa products, towels, and essential oils to maintain optimal supply levels.
Insurance Coordinator / Receptionist
Prestige Dental Kissimmee, P.A.
01.2025 - 08.2025
- Processed and verified patient insurance claims for accuracy and HIPAA compliance, facilitating timely reimbursements
- Coordinated scheduling and communication between patients, dentists, and clinical staff, enhancing operational efficiency
- Maintained confidential patient records and followed OSHA infection control and biohazard disposal procedures
- Prepared exam rooms, restocked supplies, and organized charts to ensure seamless workflow and patient readiness
Activities Staff, PBX Operator, and Check-In Agent
Vacation Village at Parkway
03.2023 - 01.2025
- Supported guest operations at a 21-building resort property
- Managed guest calls, reservations, and service requests during regular and peak seasons to ensure seamless service
- Responded to guest inquiries, provided directions/recommendations, and routed calls appropriately
- Ensured timely responses to guest requests for improved service with housekeeping, maintenance, security, shuttle, and guest services
- Processed guest check-ins and provided front desk support during high-volume periods
- Adapted to staffing and operational needs by performing Activities, PBX, and Check-In roles
Computer Lab Assistant
Valencia College
09.2022 - 03.2023
- Assisted students with computer use, file management, and online coursework submissions
- Helped maintain computer lab systems and reported technical issues to IT staff
- Monitored lab operations to ensure equipment functionality and policy compliance
Education
Associate of Science - Biotechnology
Valencia College
Orlando, FL08-2026
Associate of Arts - General Studies (Software Focus)
Valencia College
Orlando, FL08-2023
Skills
- Aseptic Technique
- Lab Documentation
- Adaptability
- Laboratory techniques
- Basic Programming Concepts
- Communication
- Multitasking
- Attention to Detail
- Microsoft Office
Certification
- Operations Support and Services – 2023
- OSHA Safety Training – 2025
- HIPAA Compliance Training – 2025
- Biotechnology Specialist – 2025
Languages
- English
- Spanish
Timeline
Spa Associate
J Sterling's Wellness Spa
06.2026 - Current
Insurance Coordinator / Receptionist
Prestige Dental Kissimmee, P.A.
01.2025 - 08.2025
Activities Staff, PBX Operator, and Check-In Agent
Vacation Village at Parkway
03.2023 - 01.2025
Computer Lab Assistant
Valencia College
09.2022 - 03.2023
Associate of Science - Biotechnology
Valencia College
Associate of Arts - General Studies (Software Focus)
Valencia College