Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Marielys Perez

Bronx,NY

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

5
5
years of professional experience

Work History

Receptionist

Infinity Laser Spa
New York, NY
09.2022 - 12.2022
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone, or postal mail.

Educator

Lululemon
New York, NY
11.2021 - 08.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Patient Care Assistant/ Nursing Assistant

Lancaster General Health Hospital
Lancaster, PA
05.2021 - 10.2021
  • Demonstrated positive interpersonal skills when dealing with patients, family members and staff and functions as a patient advocate by resolving patient/family concerns through appropriate actions
  • Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.

Education

Marketing and Advertising

Fashion Institute of Technology

Skills

  • Expense Reporting
  • Customer and Client Relations
  • Verbal and Written Communication
  • Time Management
  • Organization and Efficiency
  • Billing and Payment Processing
  • Greeting and Seating Clients
  • Making Appointments
  • Documentation

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Infinity Laser Spa
09.2022 - 12.2022

Educator

Lululemon
11.2021 - 08.2022

Patient Care Assistant/ Nursing Assistant

Lancaster General Health Hospital
05.2021 - 10.2021

Marketing and Advertising

Fashion Institute of Technology

Similar Profiles

CREATE PROFILE
Marielys Perez