Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marielys Rodriguez

Miami

Summary

Dedicated Professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

Overview

1
1
year of professional experience

Work History

Front Desk

Life Care
05.2024 - 06.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Developed strong working relationships with team members, fostering a positive work environment.

Assistant Manager

Chic Elite Corp
01.2023 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Assisted in budget preparation, ensuring alignment with financial goals.

Education

Certification - Everyday Excel

Coursera
USA
08.2024

Associate of Arts - Informatics

Raul Cepero Bonilla
Havana, Cuba
05.2007

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Scheduling
  • Team Collaboration
  • Problem-solving skills
  • Filing
  • File Management
  • Spreadsheet tracking
  • Business Administration
  • Project Management
  • Attention to Detail
  • Travel Coordination
  • Data Entry
  • Microsoft Office
  • Computer Proficiency
  • Billing and Invoicing
  • Records Management
  • Documentation
  • Claims Handling
  • Scheduling appointments
  • Document Management
  • Initiative-taking

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Front Desk

Life Care
05.2024 - 06.2024

Assistant Manager

Chic Elite Corp
01.2023 - 02.2024

Certification - Everyday Excel

Coursera

Associate of Arts - Informatics

Raul Cepero Bonilla
Marielys Rodriguez