Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Content Analyst
Accenture
05.2022 - Current
Investigated and resolved reported issues in user-generated content, applying analytical skills and adhering to client guidelines to ensure productivity and quality requirements were met.
Lead Sales Associate
Conn's Home Plus
04.2021 - 05.2022
Providing personalized assistance to customers, conducting outbound phone calls, assisting with merchandising and store setup, ensuring cleanliness and organization of the store, training and mentoring new staff.
Nurse Assistant / Unit Secretary
Chesapeake Regional Healthcare
10.2020 - 04.2021
Processed physician orders and provided clerical support for patient admissions, transfers, and discharges. Managed computer order entry system and coordinated scheduling of services while maintaining communication systems. Ensured organization of workspace.
Nurse Assistant / Unit Secretary
Baylor Scott and White
08.2016 - 10.2020
Assisting with patient care, managing electronic medical records, serving as a unit receptionist, handling phone calls and messages, ensuring workspace organization, assisting with safety procedures.
Education
Associate of Science - Business Administration and Management
Central Texas College
Killeen, TX
12.2024
High School Diploma -
Ellison High School
Killeen, TX
06.2016
Skills
Microsoft Office Suite
English
Verbal Communication
Ethical judgment
Keyword Research
Conversion Optimization
Data Interpretation
Customer Service
Team Collaboration
Timeline
Content Analyst
Accenture
05.2022 - Current
Lead Sales Associate
Conn's Home Plus
04.2021 - 05.2022
Nurse Assistant / Unit Secretary
Chesapeake Regional Healthcare
10.2020 - 04.2021
Nurse Assistant / Unit Secretary
Baylor Scott and White
08.2016 - 10.2020
Associate of Science - Business Administration and Management
Central Texas College
High School Diploma -
Ellison High School
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