Marie Maude Backer
Indianapolis,IN
Summary
As a human resources assistant, I interact directly with a panel of people from different countries. Most likely with a Haitian speaker. The position gave me the opportunity to develop my skills and be an expert on employee relations, payroll, recruitment, and investigation. As a trilingual, working in an environment with a highly diverse population, my skills in communication and language proficiency make me a good fit for any customer service employment, or any employment where I can be a bridge between a provider and any customer.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Human Resources Assistant
Amazon
11.2023 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Processed employee termination paperwork at direction of supervisory staff.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Developed and maintained HR policies and procedures.
- Aided staff with employee performance review paperwork and documentation.
- Conducted exit interviews with terminated employees.
- Responded to employee inquiries regarding benefits and other HR topics.
- Studied research and trends on best practices in HR field.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Helped employees register for benefits programs using online portals.
- Converted employee status from temporary to permanent.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and redirected incoming phone calls for office.
Medical Interpreter
JM Language
01.2023 - Current
- Followed ethical codes to protect confidentiality of patient medical information.
- Streamlined patient and provider interaction by providing channel of effective communication.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Attended training programs to improve professional knowledge and interpretation skills.
Associate
Amazon
08.2021 - 11.2023
Education
Associate of Arts - Psychology
Ivy Tech Community College of Indiana
Indianapolis, IN12.2026
Certification - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, IN10.2025
Skills
- Microsoft Office and Docusign
- Ethical Codes Adherence
- Attention to Detail
- Human Resources Support
- Computer Literacy
- Professional ethics
- Personnel Training
- Continuous Improvement
- Written Communication
- Client Confidentiality
- Word Conflict Identification
- Accuracy Verification
- HR policies
- Active Listening
- Excellent Communication
Certification
- Medical interpreting -Training - September 2nd to September 19th 2024- Globo
Timeline
Human Resources Assistant
Amazon
11.2023 - Current
Medical Interpreter
JM Language
01.2023 - Current
Associate
Amazon
08.2021 - 11.2023
Associate of Arts - Psychology
Ivy Tech Community College of Indiana
Certification - Criminal Justice
Ivy Tech Community College of Indiana
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