Marie Victor
Ocoee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bookkeeper/Office Manager
RL Gordon & Company Inc
Apopka, FL
12.2020 - 04.2024
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Managed all NTOs and obtained all Lien Releases.
Personal Injury Case Manager
Kaufman & Lynd
Orlando, FL
02.2020 - 12.2020
- Built strong relationships with clients to provide empathetic support during their recovery journey.
- Developed comprehensive demand packages for negotiation purposes that resulted in favorable settlements.
- Provided exceptional customer service to all clients throughout their case, from initial contact through resolution.
- Maintained confidentiality while handling sensitive personal injury claims, fostering trust between our firm and its clients.
- Coordinated efforts with insurance adjusters, contributing to faster settlements for clients.
- Managed high volumes of cases simultaneously, ensuring each received proper attention and care.
- Supported attorneys during trials by creating trial exhibits, preparing witness binders, and tracking essential documentation throughout proceedings.
- Coordinated scheduling of depositions, hearings, and meetings for seamless communication between all parties.
Orthopedic Office Manager
Touch of Health Medical Center
Orlando, FL
06.2018 - 02.2020
- Enhanced clinic efficiency by organizing patient records, scheduling appointments, and managing patient flow.
- Increased patient satisfaction through empathetic listening and addressing individual concerns promptly.
- Development of new protocols and procedures.
- Facilitated timely referrals to specialists when necessary for advanced diagnostics or treatments.
- Enhanced patient experience by providing clear and concise instructions on post-operative care, ensuring proper recovery and minimizing complications.
- Educated patients on preventive measures for orthopedic issues.
- Collaborated with insurance companies to expedite claims processing, facilitating timely access to necessary orthopedic interventions for patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Managed office operations while scheduling appointments.
- Coached new hires on company processes while managing employees to achieve maximum production.
Personal Injury Case Manager/Trust Account Administrator
The Nunez Law Firm
Orlando, FL
05.2016 - 06.2018
- Facilitated communication between clients and attorneys for timely and efficient case progress.
- Conducted intake interviews with new clients, gathering critical information to build their cases.
- Developed comprehensive demand packages for negotiation purposes that resulted in favorable settlements.
- Built strong relationships with clients to provide empathetic support during their recovery journey.
- Managed and updated over 150 case files regularly, ensuring all relevant information was easily accessible by team members when needed.
- Streamlined trust accounting processes for increased efficiency and reduced errors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Ensured timely distribution of funds.
Education
Certification in Laboratory Science -
Seminole State College
Orlando, FL07.2016
Bachelors in biology -
Barry University
Miami, FL05.2014
Skills
- Quickbooks
- Office Management
- Financial Reporting
- Advanced computer skills
- Spreadsheet tracking
- Payroll Administration
- MS Office expert
- Cash Flow Management
- Vendor Management
- Scheduling/Planning
- Calendar Management
- Notary Public
Timeline
Bookkeeper/Office Manager
RL Gordon & Company Inc
12.2020 - 04.2024
Personal Injury Case Manager
Kaufman & Lynd
02.2020 - 12.2020
Orthopedic Office Manager
Touch of Health Medical Center
06.2018 - 02.2020
Personal Injury Case Manager/Trust Account Administrator
The Nunez Law Firm
05.2016 - 06.2018
Certification in Laboratory Science -
Seminole State College
Bachelors in biology -
Barry University
Similar Profiles
Amy ClementsAmy Clements
Licensed General Contractor at RL Gordon & Company, Inc.Licensed General Contractor at RL Gordon & Company, Inc.
Alison GordonAlison Gordon
Photographer's Assistant at RL Gordon PhotographyPhotographer's Assistant at RL Gordon Photography
Roy KennedyRoy Kennedy
Foreman at RL Wood and CompanyForeman at RL Wood and Company
Dean WebbDean Webb
Maintenance Manager at CMR Management CoMaintenance Manager at CMR Management Co
Fara LanaveFara Lanave
Parent Advisor at Florida School For The Deaf And BlindParent Advisor at Florida School For The Deaf And Blind