Dynamic Office Manager with a proven track record at Progressive Machine Die Inc, excelling in organizational skills and financial accounting. Spearheaded quality assurance practices and streamlined operations, enhancing efficiency. Expert in customer relationship management and adept at maintaining confidentiality, significantly improving client satisfaction and operational harmony. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
31
31
years of professional experience
Work History
Office Manager
Progressive Machine Die Inc
12.1993 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Launched quality assurance practices for each phase of development
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
ABA Associate Degree in Business Administration - Accounting
Cuyahoga Community College
Cleveland, OH
06.1992
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Billing
Payroll Processing
Bookkeeping
Payroll and budgeting
Account Reconciliation
Credit and collections
Human Resources
Supply Management
Documentation and control
Financial Reporting
Financial Accounting
Policy and procedure modification
Compliance Monitoring
Computer Skills
Customer Relationship Management
Documentation And Reporting
Administration and Reporting
Human Resources Management
Timeline
Office Manager
Progressive Machine Die Inc
12.1993 - Current
ABA Associate Degree in Business Administration - Accounting
Cuyahoga Community College
Similar Profiles
Emma ClementsEmma Clements
Data Entry Assistant at Superior Die Tool & MachineData Entry Assistant at Superior Die Tool & Machine