Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marien Burgess

Northfield Center,OH

Summary

Dynamic Office Manager with a proven track record at Progressive Machine Die Inc, excelling in organizational skills and financial accounting. Spearheaded quality assurance practices and streamlined operations, enhancing efficiency. Expert in customer relationship management and adept at maintaining confidentiality, significantly improving client satisfaction and operational harmony. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

31
31
years of professional experience

Work History

Office Manager

Progressive Machine Die Inc
12.1993 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Launched quality assurance practices for each phase of development
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

ABA Associate Degree in Business Administration - Accounting

Cuyahoga Community College
Cleveland, OH
06.1992

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Billing
  • Payroll Processing
  • Bookkeeping
  • Payroll and budgeting
  • Account Reconciliation
  • Credit and collections
  • Human Resources
  • Supply Management
  • Documentation and control
  • Financial Reporting
  • Financial Accounting
  • Policy and procedure modification
  • Compliance Monitoring
  • Computer Skills
  • Customer Relationship Management
  • Documentation And Reporting
  • Administration and Reporting
  • Human Resources Management

Timeline

Office Manager

Progressive Machine Die Inc
12.1993 - Current

ABA Associate Degree in Business Administration - Accounting

Cuyahoga Community College
Marien Burgess