Mariena Salas
Corrections & Criminal Justice
Tulare ,CA
Summary
Driven by a results-focused approach, I excelled at Pro Youth by enhancing student engagement and improving team performance. Leveraging skills in activity planning and excellent communication, I successfully organized events and led diverse teams, demonstrating a strong blend of organizational skills and relationship building. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
7
7
years of professional experience
2
2
Certifications
1
1
Language
Work History
Program Leader 1
Pro Youth
03.2023 - 05.2024
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Organized special events and field trips to enrich the after-school experience for students.
- Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
- Communicated regularly with teachers to align after-school programming with classroom instruction goals.
- Scheduled mini-lessons, art projects and unstructured playtime for school-age children.
- Created fun, age-appropriate activities for school-age children.
- Supervised up to 20 students during outdoor exercise periods, monitoring group and individual safety.
- Maintained confidentiality of records by using appropriate data security methods.
- Monitored student safety while conducting indoor or outdoor activities.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
Crew Member
Deli Delicious
04.2022 - 03.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
Operation Associate
JCPenney
09.2021 - 04.2022
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Assisted other team members in navigating large loads.
- Sorted and properly arranged items.
- Handled packages with care while transporting from truck to loading dock.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
Shift Manager
McDonald's
06.2017 - 05.2020
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Associate of Science - Administration of Justice
West Hills College - Lemoore
Lemoore, CA05.2024
High School Diploma -
Lindsay Senior High School
Lindsay, CA06.2018
Skills
- Activity Planning
- Customer Focus
- Relationship Building
- Discussion Facilitation
- Classroom Management
- Teamwork and Collaboration
- Time Management
- Multitasking
- Excellent Communication
- Self Motivation
- Organizational Skills
- Critical Thinking
Certification
Correctional Rehabilitation - Certificate of Achievement
Timeline
Correctional Rehabilitation - Certificate of Achievement
05-2024
Transfer Studies CSU Gen Ed - Certificate of Achievement
05-2024
Program Leader 1
Pro Youth
03.2023 - 05.2024
Crew Member
Deli Delicious
04.2022 - 03.2023
Operation Associate
JCPenney
09.2021 - 04.2022
Shift Manager
McDonald's
06.2017 - 05.2020
Associate of Science - Administration of Justice
West Hills College - Lemoore
High School Diploma -
Lindsay Senior High School
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