Mariena Salas`
Tulare,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospital Security Officer
Allied Universal Security Services
Hanford, CA
07.2024 - Current
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Managed access control systems, maintaining accurate records of employee credentials and visitor permits.
- Reduced unauthorized access incidents by monitoring surveillance cameras and managing visitor sign-in procedures.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Program Leader 1
ProYouth
Strathmore, CA
03.2023 - 05.2024
- Implemented well-received activities and events.
- Monitored student safety while conducting indoor or outdoor activities.
- Created fun, age-appropriate activities for school-age children.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
Crew Member
Deli Delicious
Visalia, CA
04.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Shift Manager
McDonald's
Lindsay, CA
06.2017 - 05.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Operations Associate
JCPenney
Visalia, CA
09.2021 - 04.2022
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Followed shipping and receiving procedures for goods and materials.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
Education
Associate of Science - Administration of Justice
West Hills College Lemoore
Lemoore, CA05.2024
Certificate of Achievement - Correctional Rehabilitation
West Hills College Lemoore
Lemoore, CA05.2024
High School Diploma -
Lindsay High School
Lindsay, CA06.2018
Skills
- Security equipment use
- Leadership Qualities
- CCTV Surveillance
- Verbal Communication
- Positive Reinforcement
- Parent Communication
- Customer service focus
- Cash Handling
- Workplace Safety
Certification
- Certificate of Achievement
Timeline
Hospital Security Officer
Allied Universal Security Services
07.2024 - Current
Program Leader 1
ProYouth
03.2023 - 05.2024
Crew Member
Deli Delicious
04.2022 - 03.2023
Operations Associate
JCPenney
09.2021 - 04.2022
Shift Manager
McDonald's
06.2017 - 05.2022
Associate of Science - Administration of Justice
West Hills College Lemoore
Certificate of Achievement - Correctional Rehabilitation
West Hills College Lemoore
High School Diploma -
Lindsay High School