Marie S Blanchard
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Provider Billing Specialist Remote
Ensemble Health Partners
Remote, OH
09.2021 - 10.2023
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Researched and resolved billing discrepancies to enable accurate billing.
Provider Support Services
Community Health System, Lead
Sarasota, FL
07.2018 - 09.2021
- Coordinated with different service providers to meet clients' individual needs.
- Helped clients navigate social services system and access needed resources.
- Tracked service activities and outcomes against outlined plans and goals.
- Kept case files updated, accurate and aligned with requirements.
Insurance Refund Specialist/ Provider specialist
Sarasota
Sarasota, FL
05.2016 - 07.2018
- Compiled department-specific reports to help senior managers identify trends and improve progress.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Delivered timely information to insurance representatives to resolve common and complex issues.
- Followed up on denied and unpaid claims to resolve problems and obtain payments.
Assistant Manager
Amscot Financial
Bradenton, FL
12.2014 - 05.2016
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Home Depot
Sarasota, FL
03.2010 - 12.2014
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service Specialist
Verizon Wireless
Bradenton, FL
11.2006 - 03.2010
- Resolved concerns with products or services to help with retention and drive sales.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Sales Associate
Dillard’s
Bradenton, FL
03.2005 - 11.2006
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Inside Adjuster Training
Pilot Training And Development
Fort Worth, TX09-2023
Medical Terminology -
Manatee Technical College
Bradenton, FL05.2016
Medical Assistant Technician Diploma Program -
Florida Career College
Lauderdale Lakes, FL05.2011
Skills
- Stocking and Replenishing
- Product and Service Sales
- Multi-tasking strength
- Cash Handling
- Problem-solving skills
- Patient Assistance
- Documentation abilities
- Account management
- Insurance Policy Coverage Knowledge
- MS Office
- Advanced computer skills
- Highly motivated
- Data analysis
- Risk management
- Time Management
- Excellent Communication
- Relationship Building
- Issue Research
- Problem-solving abilities
- Adaptability and Flexibility
- Team Collaboration
- Problem-Solving
- Active Listening
- Reliability
- Interpersonal Skills
- Goal Setting
- Self Motivation
- Organizational Skills
- Decision-Making
- Multitasking
- Adaptability
- Professionalism
- Team building
- Process Analysis
- Teamwork and Collaboration
- Attention to Detail
- Customer Relations
- Quality Assurance
Certification
State Farm auto
State Farm policy
State Farm estamatics
Timeline
Provider Billing Specialist Remote
Ensemble Health Partners
09.2021 - 10.2023
Provider Support Services
Community Health System, Lead
07.2018 - 09.2021
Insurance Refund Specialist/ Provider specialist
Sarasota
05.2016 - 07.2018
Assistant Manager
Amscot Financial
12.2014 - 05.2016
Sales Associate
Home Depot
03.2010 - 12.2014
Customer Service Specialist
Verizon Wireless
11.2006 - 03.2010
Sales Associate
Dillard’s
03.2005 - 11.2006
Inside Adjuster Training
Pilot Training And Development
Medical Terminology -
Manatee Technical College
Medical Assistant Technician Diploma Program -
Florida Career College