Marie Shirlene Fernando
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
Home Caterer
Self-employeed
04.2019 - Current
1985 - 1987 Travel Executive
Gabo Travels Pvt. Ltd., Colombo, Sri Lanka.
From creating personalized itineraries based on client needs, researching and securing the most cost-effective flights with optimal routing, and managing the ticketing process to ensure smooth travel arrangements, all while advising clients on destinations, accommodations, and other travel details to fit their budget and preferences.
1987 - 1993 - Homemaker
1993 - 1998 - Director / General Manager.
DPE International Pvt Ltd. Colombo, Sri Lank
Family Owned Express Courier Company.
Monitoring the daily operations of Customer Service, Operations, Sales, and Accounts Department
Troubleshooting issues that come up in each department. Creating new strategies for growth, and putting them into practice. Overseeing the budget and managing expenses. Training new staff. Hiring and terminating employees. Monitoring reports of business and employee performances. Conducting weekly meetings, coordinating with the teams, and communicating with clients when necessary.
1998 - 2012 - General Manager
DPE International Pvt. Ltd. - Los Angeles, USA
Family-owned franchise operation of an Australasian network for the transshipment of documents and parcels.
Monitoring customer service, operations, and accounts of a small-staffed entity.
2012 - 2019 - Homemaker.
2020 - Present - Home Caterer - Sri Lankan specialty food.
Education
Diploma - Airline Ticketing. Travel & Tourism
NAVA Institute
NSW Australia01.1985
High School Diploma - Arts
Holy Family Convent
Colombo 4 - Sri Lanka 08.1982
Skills
Active member of the Clarendon Foundation, USA, a registered charity for the past 25 years, organizing
Fundraising events to support orphaned and underprivileged children in Sri Lanka
Active member of the Sharing Hand Foundation, USA Helping families and individuals in the community who face sudden economic struggles in life situations, such as the loss of a job or injuries
Organizing homeless feeding and clothing mg and essential items distribution events in Los Angeles
Languages
Sinhalese & Tamil
Elementary
Timeline
Home Caterer
Self-employeed
04.2019 - Current
Diploma - Airline Ticketing. Travel & Tourism
NAVA Institute
High School Diploma - Arts
Holy Family Convent
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