Marieth Montilla

Worked with clients including General Electric (GE)

• Analyzed client business requirements and implemented WMS and SaaS solutions, mapping workflows and translating processes into system logic, configuration rules, and relational data models for seamless integration. Utilized APIs, NetSuite, SQL, and Postman for data integration and system connectivity.
• Provided real-time production support across UAT and production, resolving urgent system and data issues to ensure uninterrupted warehouse operations using Excel and other reporting tools.
• Investigated system bugs via SQL queries, Postman testing, and log reviews; collaborated with developers to design fixes that improved data integrity and performance.
• Developed and maintained Oracle PL/SQL scripts to automate processes, execute data corrections, and support backend business logic, enabling efficient data integration.
• Executed SQL scripts to manage large datasets, validate results, and ensure consistent inter-system data exchange.
• Managed UAT and production environments for smooth feature rollouts with minimal disruption.
• Partnered with Customer Success Managers to support clients daily, addressing configuration needs, inquiries, and ensuring positive customer experience throughout implementation.
• Facilitated weekly client meetings to review progress, resolve issues, and align priorities, reinforcing relationships and integration success using Lucidchart to visualize workflows and processes.
• Authored Statements of Work (SOWs), system specifications, and process documentation to define deliverables and guide solution implementation.
• Designed specification documents for new system logic and configured solutions tailored to customer requirements, ensuring alignment with business processes.
• Collaborated with developers to optimize WMS workflows (receiving, slotting, inventory control, order picking, packing, shipping), enhancing end-to-end system integration.Analyzed client business requirements and implemented WMS and SaaS solutions, mapping workflows and translating processes into system logic, configuration rules, and relational data models for seamless integration. Utilized APIs, NetSuite, SQL, and Postman for data integration and system connectivity.
• Provided real-time production support across UAT and production, resolving urgent system and data issues to ensure uninterrupted warehouse operations using Excel and other reporting tools.
• Investigated system bugs via SQL queries, Postman testing, and log reviews; collaborated with developers to design fixes that improved data integrity and performance.
• Developed and maintained Oracle PL/SQL scripts to automate processes, execute data corrections, and support backend business logic, enabling efficient data integration.
• Executed SQL scripts to manage large datasets, validate results, and ensure consistent inter-system data exchange.
• Managed UAT and production environments for smooth feature rollouts with minimal disruption.
• Partnered with Customer Success Managers to support clients daily, addressing configuration needs, inquiries, and ensuring positive customer experience throughout implementation.
• Facilitated weekly client meetings to review progress, resolve issues, and align priorities, reinforcing relationships and integration success using Lucidchart to visualize workflows and processes.
• Authored Statements of Work (SOWs), system specifications, and process documentation to define deliverables and guide solution implementation.
• Designed specification documents for new system logic and configured solutions tailored to customer requirements, ensuring alignment with business processes.
• Collaborated with developers to optimize WMS workflows (receiving, slotting, inventory control, order picking, packing, shipping), enhancing end-to-end system integration.

• Doubled production output and improved team performance within 90 days by implementing performance-driven workflows and continuous improvement strategies.
• Managed daily operations for 84 production employees, including 5 supervisors, ensuring optimal labor allocation, workforce productivity, and compliance with safety and quality standards.
• Developed and executed production schedules while coordinating resources across procurement, warehouse, and quality teams to meet volume, cost, and timeline goals.
• Led daily and weekly planning and performance meetings, aligning leadership and frontline teams on priorities, KPIs, and corrective actions.
• Applied Lean Six Sigma methodologies to monitor labor utilization, analyze yield efficiencies, and implement process improvements that optimized manpower and reduced costs.
• Oversaw staff training and development programs, enhancing technical skills, compliance with GMP/HACCP, and product knowledge.
• Partnered with supervisors and QA teams to ensure orders were completed on time, raw materials were available, and finished goods consistently met specification standards.
• Supported new product development initiatives by coordinating sample production and ensuring quality compliance throughout trials.

• Coordinated the daily assignment of 2,000–3,000 Amazon delivery routes, ensuring efficient route planning, accurate load distribution, and on-time deliveries.
• Conducted daily vehicle inspections that prevented unnecessary repairs, generating annual savings of approximately $20,000.
• Maintained strict focus on quality control and driver safety, enforcing company policies and regulatory standards.
• Managed secure loading, transportation, and delivery of goods to minimize damage and loss during transit.
• Utilized handheld routing devices to track real-time delivery information, improving route accuracy and operational efficiency.
• Communicated directly with customers to clarify delivery instructions and address issues, ensuring a high level of satisfaction.
• Verified delivery completion accuracy and maintained detailed logs and documentation to support compliance and performance reporting.

• Efficiently received and processed incoming stock and materials, ensuring accurate placement within designated warehouse locations.
• Inspected incoming shipments for damaged or missing items, documenting discrepancies and coordinating with relevant teams to resolve issues.
• Utilized manual handling techniques and operated heavy lifting equipment, including forklifts, to move and organize stock safely and efficiently.
• Accurately picked, packed, and prepared orders for shipment in compliance with company procedures and quality standards.
• Loaded goods onto delivery trucks, ensuring secure packaging and adherence to shipping protocols to prevent damage during transit.
• Managed warehouse data by entering accurate information into logistics and warehouse management software to maintain real-time stock visibility.
• Recorded and reported impaired or damaged merchandise, supporting loss prevention and quality control efforts.

• Developed and implemented comprehensive quality control standards and manuals tailored to Oil & Gas operations, significantly improving product quality, safety, and operational efficiency.
• Streamlined resource utilization by identifying and eliminating waste in materials, energy, machinery, and labor, reducing non-value-added activities and enhancing cost efficiency.
• Optimized inventory management and production workflows to minimize equipment downtime and maximize plant throughput in a high-demand industrial environment.
• Conducted field inspections and site audits to enforce strict compliance with OSHA, API, ISO, and industry-specific safety regulations, reducing risk and ensuring audit readiness.
• Provided specialized technical expertise to support Quality programs, including advanced inspection and testing techniques, statistical analysis, root-cause investigations, and quality training.
• Prepared detailed engineering and inspection reports documenting site and plant conditions, ensuring contractual obligations and regulatory requirements were met.
• Collaborated with contractors, field engineers, and operations teams to implement corrective actions, enhancing safety, reliability, and maintainability of assets.
• Applied predictive and preventive quality methods to improve equipment reliability, extend asset lifecycle, and support continuous improvement initiatives.
• Ensured full compliance of products, procedures, and materials with Oil & Gas standards and environmental regulations, maintaining operational integrity and safety.

• Took a professional hiatus following this role to pursue higher education in the United States, focusing on Business and English degrees to enhance skills and career opportunities.
• Gained valuable experience in the oil and gas industry by supporting quality control initiatives, ensuring compliance with industry standards and improving operational consistency.

• Internship
• Performed preventive maintenance, minor and major corrective services, including upkeep of safety elements, roads, and infrastructure.
• Conducted predictive maintenance and real-time monitoring using online indicators to anticipate equipment issues.
• Operated and monitored plant systems, preparing detailed performance reports.
• Analyzed plant efficiency and performance, contributing to continuous improvement initiatives.
• Executed preventive maintenance activities based on manufacturer guidelines, internal standards, and client requirements.

• Managed end-to-end store operations, including daily workflows, inventory control, staff coordination, and customer service excellence.
• Focused on driving sales growth while delivering outstanding customer service, ensuring a positive client experience and building long-term loyalty.
• Analyzed weekly sales trends and adjusted inventory levels, ordering, and merchandising strategies to maximize revenue and minimize stockouts.
• Resolved customer complaints with professionalism, maintaining high satisfaction scores and repeat business.
• Oversaw accounting, bookkeeping, and budget planning processes, implementing cost-control measures that improved store profitability.