MARIETH MONTILLA

• Led full-cycle SaaS and WMS implementations for enterprise logistics clients, managing cross-functional coordination and complex system configurations. Provided ongoing Production Support and directed Tier-2 and Tier-3 support activities during go-live phases, maintaining 99.9% operational uptime. Served as primary technical liaison for custom feature development. Utilized Oracle PL/SQL and Postman for integration validation and data reconciliation. Reduced onboarding time by 20% through structured documentation and remote deployment optimization.

• Redesigned production line layouts using Lean Six Sigma principles, doubling output within 90 days. Supervised over 80 employees in a high-volume manufacturing environment while maintaining OSHA and HACCP compliance. Reduced scrap and operational waste by 15%, generating over $200K in annual savings.

Led daily dispatch operations managing approximately 2,000–3,000 last-mile delivery routes.

Monitored real-time route performance, driver compliance, and delivery KPIs to ensure service level adherence.

Analyzed route deviations and operational bottlenecks to improve route efficiency and service reliability.

Coordinated inventory flow between distribution centers and last-mile operations to maintain operational continuity.

Supported high-volume fulfillment center operations, ensuring accurate inventory processing, order picking, packing, and shipment preparation in a fast-paced environment.

Maintained strict compliance with safety, quality, and productivity standards while contributing to on-time shipment performance and operational efficiency.

Collaborated with cross-functional warehouse teams to support inventory accuracy and continuous workflow improvement initiatives.

Developed and implemented comprehensive quality control standards and manuals tailored to Oil & Gas operations, significantly improving product quality, safety, and operational efficiency.
Streamlined resource utilization by identifying and eliminating waste in materials, energy, machinery, and labor, reducing non-value-added activities and enhancing cost efficiency.

Optimized inventory management and production workflows to minimize equipment downtime and maximize plant throughput in a high-demand industrial environment.
Conducted field inspections and site audits to enforce strict compliance with OSHA, API, ISO, and industry-specific safety regulations, reducing risk and ensuring audit readiness.

Provided specialized technical expertise to support Quality programs, including advanced inspection and testing techniques, statistical analysis, root-cause investigations, and quality training.
Prepared detailed engineering and inspection reports documenting site and plant conditions, ensuring contractual obligations and regulatory requirements were met.