Marie Terese DeNicco

• Organizing/coordinating all appointments
• Confirming insurance using Navinet or Passport and collecting co-payments for 30 patients
• Maintained up-to-date records.
• Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
• Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high-demand periods.
• Reconciled end-of-day reports to determine accurate billing and payment processing.

• Ability to understand Primary Care and the roles and responsibilities of Primary Care Physicians
• Responsible for many business aspects of the practice.
• Answered 90 phone calls and messages for a five-physician medical facility, scheduling appointments, and handling patient inquiries.

Managed approximately 100 incoming calls, emails and faxes per day.

Collected patient demographics and verified insurance information

• Help assign beds, admit, transfer, or discharge patients
• Knowledge of HIPPA act that protects patient privacy
• Interact with staff, patients, and other providers to maintain a healthy environment.

• Educate and support patients and families regarding their surgeries and recovery
• Monitor approximately 15 patient’s vital signs before, during, and after surgery
• Assist surgeon and provide instruments during surgery
• Maintain a clean and sterile environment for instruments and patients.