Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marietta Blair

Owensboro,KY

Summary

Proven track record in enhancing customer experience at Advanced Aesthetics Medical Spa, leveraging exceptional multitasking and customer service skills. Excelled in stress management, fostering a welcoming atmosphere, and demonstrated expertise in medical-grade skincare and injectable products. Achieved seamless scheduling and inventory management, contributing to a significant increase in client retention and satisfaction.

Overview

18
18
years of professional experience

Work History

Spa Patient Coordinator

Advanced Aesthetics Medical Spa
09.2014 - Current

As the patient coordinator of Advanced Aesthetics I have several responsibilities including: answering phone calls, scheduling appointments, guiding clientele to schedule the right type of appointments, collecting payments, ordering and stocking inventory for retail and services, educating about medical grade skincare, and most importantly, providing a welcoming atmosphere over the phone and in person to encourage patients to feel comfortable, ask questions, and want to return.



Barista

Olive Garden
09.2006 - 12.2014

As a barista at Olive Garden I developed my excellent customer service skills. In the food industry, the customer is always right, and it was ingrained in me to do things right the first time for minimal mistakes or customer dissatisfaction.

Education

Owensboro Community And Technical College
Owensboro, KY

High School Diploma -

Owensboro Catholic High School
Owensboro
05.2004

Skills

    Excellent customer service with ability to remember names easily making clients feel special and welcome

    Multitasking

    Proficient phone etiquette, communicating well while sounding pleasant

    Time Management

    Scheduling multiple schedules with shared rooms

    Flexibility to adapt to changing protocols or instructions

    Teamwork

    Substantial knowledge of all Allergan and Galderma injectable products and correlating reward programs, Alle and Aspire, as well as good rapport with these reps

    Substantial knowledge of medical grade skincare lines

    Stress management, ability to offer support and create calm in stressful situations

References

Amber Teasley, RN  270-302-4530


Amber Turner 812-454-5936


Brandon Gentry 270-314-6668

Timeline

Spa Patient Coordinator

Advanced Aesthetics Medical Spa
09.2014 - Current

Barista

Olive Garden
09.2006 - 12.2014

Owensboro Community And Technical College

High School Diploma -

Owensboro Catholic High School
Marietta Blair