Proven track record in enhancing customer experience at Advanced Aesthetics Medical Spa, leveraging exceptional multitasking and customer service skills. Excelled in stress management, fostering a welcoming atmosphere, and demonstrated expertise in medical-grade skincare and injectable products. Achieved seamless scheduling and inventory management, contributing to a significant increase in client retention and satisfaction.
As the patient coordinator of Advanced Aesthetics I have several responsibilities including: answering phone calls, scheduling appointments, guiding clientele to schedule the right type of appointments, collecting payments, ordering and stocking inventory for retail and services, educating about medical grade skincare, and most importantly, providing a welcoming atmosphere over the phone and in person to encourage patients to feel comfortable, ask questions, and want to return.
As a barista at Olive Garden I developed my excellent customer service skills. In the food industry, the customer is always right, and it was ingrained in me to do things right the first time for minimal mistakes or customer dissatisfaction.
Excellent customer service with ability to remember names easily making clients feel special and welcome
Multitasking
Proficient phone etiquette, communicating well while sounding pleasant
Time Management
Scheduling multiple schedules with shared rooms
Flexibility to adapt to changing protocols or instructions
Teamwork
Substantial knowledge of all Allergan and Galderma injectable products and correlating reward programs, Alle and Aspire, as well as good rapport with these reps
Substantial knowledge of medical grade skincare lines
Stress management, ability to offer support and create calm in stressful situations
Amber Teasley, RN 270-302-4530
Amber Turner 812-454-5936
Brandon Gentry 270-314-6668