Overview
Work History
Education
Skills
Timeline
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Marietta Fontenot

Colorado Springs,Colorado

Overview

6
6
years of professional experience

Work History

Client Communications Manager

ALMAGRE Venue + Bar
Colorado Springs, Colorado
11.2023 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Management of Honeybook Communication & co-creation of Honeybook processes.
  • Gather information such as Payments, Insurance, Vendor Contacts etc.
  • Scheduling final walk through while coordinating with venue hosts time availability as well as food & beverage tastings.
  • Providing tours for potential clients, writing up proposals

Rental Coordinator

Crested Butte Center for the Arts
Crested Butte, CO
06.2022 - 08.2023
  • Upkeep the calendar & associated spreadsheets
  • Oversee the dance schedule, and track usage for invoicing purposes
  • Send monthly invoices and track payments
  • Execute contracts and secure proof of insurance
  • Create BEOs (Banquet Event Orders) for each rental and attend BEO meetings for larger events
  • Served as the Event Lead
  • Set up, have oversight for, and breakdown for assigned rentals and events

Social Media Assistant/Front Desk Medical Receptionist

The Skin Studios
Lake Charles, LA
08.2020 - 06.2022
  • Checked patients in and out for appointments and collected co-payments
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members
  • Developed and implemented strategic social media marketing plans
  • Utilized Instagram and Facebook to promote products, services and content
  • Used computer programs and registration systems to schedule patients for routine and complex procedures

Healthcare Accounting Support Staff

Broussard & Company CPA
Lake Charles, LA
10.2017 - 06.2019
  • Produced and distributed team newsletters, email updates and other forms of communication
  • Assisted employees with making copies, sending faxes and filing paperwork on time
  • Used Microsoft Word, Suite, Excel as well as other software tools to create documents and other communications
  • Answered telephone calls and assisted callers by providing information or directing to the appropriate employee

Education

High School Diploma -

Sulphur High School
Sulphur, LA
05.2016

Skills

  • Oral and Written Communications
  • Proficient in Microsoft Word, Suite, Excel
  • Google Documents
  • People-Oriented
  • Customer Service
  • Sales Expertise
  • Responsible
  • Goal-Oriented
  • Call Answering and Routing
  • Scheduling and Calendar Management
  • Courteous and Professional
  • Attention to Detail

Timeline

Client Communications Manager

ALMAGRE Venue + Bar
11.2023 - Current

Rental Coordinator

Crested Butte Center for the Arts
06.2022 - 08.2023

Social Media Assistant/Front Desk Medical Receptionist

The Skin Studios
08.2020 - 06.2022

Healthcare Accounting Support Staff

Broussard & Company CPA
10.2017 - 06.2019

High School Diploma -

Sulphur High School

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Marietta Fontenot