Marietta Gamble
Waterford
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Maitre D'
Lelia
Detroit
08.2024 - Current
- Collaborated with team members to achieve daily goals within specified time frame.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Greeted guests and answered any questions they had about the menu.
- Effectively multitasked within fast-paced environment.
- Responded promptly to requests from servers or other staff members.
- Set up tables and chairs for parties and large groups.
- Answered phones promptly to record and confirm reservations.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered telephone to provide dining information and take reservations.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Bartender/Fine Dining Server
Sullivan steakhouse
Detroit
09.2023 - 02.2024
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Greeted guests with friendliness and professionalism.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
Bartender
Dearborn bistro
Dearborn
04.2019 - 12.2022
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Neatly sliced and pitted fruit for garnishing drinks.
Bartender/server
Birmingham Country Club
Birmingham
05.2016 - 02.2019
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties including restocking supplies.
- Cleansed glasses with sanitizing solution after each use.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Effectively multitasked within fast-paced environment.
Server
Ruth Chris Steakhouse
Myrtle Beach
03.2014 - 05.2016
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded quickly to guest inquiries or complaints in a professional manner.
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Provided menus, explained daily specials, and answered questions about menu items.
- Took orders for food and beverages in a professional manner.
- Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
- Processed payments and handled cash and credit transactions with accuracy.
- Monitored dining room to ensure optimal guest satisfaction and compliance with dining etiquette.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
Associate of General Studies - Hospitality
Henry Ford College
Dearborn, MI08-2008
Hospitality Administration And Management
Oakland Community College
Royal Oak, MISkills
- Table setting
- Reservation management
- Menu knowledge
- Guest relations
- POS operation
- Alcohol service
- Customer service
- Time management
- Communication skills
- Attention to detail
- Problem solving
- Creative mixology
- Cleanliness and hygiene
Certification
- Food and Liquor certification
References
References available upon request.
Timeline
Assistant Maitre D'
Lelia
08.2024 - Current
Bartender/Fine Dining Server
Sullivan steakhouse
09.2023 - 02.2024
Bartender
Dearborn bistro
04.2019 - 12.2022
Bartender/server
Birmingham Country Club
05.2016 - 02.2019
Server
Ruth Chris Steakhouse
03.2014 - 05.2016
Associate of General Studies - Hospitality
Henry Ford College
Hospitality Administration And Management
Oakland Community College