Marie Moore
Pineville,US
Summary
Adaptable and enterprising individual with solid customer service background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
4
4
years of professional experience
Work History
Sous Chef
Prime 47
10.2021 - 08.2023
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Collaborated with staff members to create meals for large banquets.
- Acted as head chef when required to maintain continuity of service and quality.
Sales Associate
Christy Sports L.L.C
10.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
Bar Manager
Murphy's
12.2019 - 10.2020
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Recruited, hired and trained staff
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Closed out cash register and prepared cashier report at close of business.
Education
General Studies
Peninsula College
Mountain View High School
Skills
- Supplier Contract Negotiation
- Guest Satisfaction
- Budgeting and Cost Control
- Profit Target Achievement
- Money Transfer Systems
- Inventory Management
- Multitasking Strengths
- Market Research
Timeline
Sous Chef
Prime 47
10.2021 - 08.2023
Sales Associate
Christy Sports L.L.C
10.2020 - 02.2021
Bar Manager
Murphy's
12.2019 - 10.2020
General Studies
Peninsula College
Mountain View High School
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