Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marifany Pacheco

Chicago,IL

Summary

Highly efficient Clerk IV well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Clerk IV professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Overview

24
24
years of professional experience

Work History

Clerk IV

Contracts/Family And Support Services
02.2020 - Current
  • Provide support to Contract Administrator and Deputy Commissioner with managing email correspondence, and operation of daily office activities
  • Check Illinois Secretary of State website to ensure vendors' Corporation/Limited liability companies certificate is in Good Standing
  • Notify vendors by phone, email or in-person regarding additional information required if Corporation/Limited liability companies certificate is not in Good Standing
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Check IRS web page organization's tax-exempt status and filings:
  • Notify vendors by phone, email or in-person regarding additional information required if vendor name does not match Determination letters and W9
  • SAMS.gov is the unique entity identifier used across the federal government to validate business names and addresses
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • R4 Chicago Paper Shredding, Records Management and More
  • FMPS City of Chicago E-Business vendor code assigns to make payments or provide grants
  • Keep office supplies well organized and sufficiently stocked, and inform the Contract Administrator to place order promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Supported staff on special assignments and projects.
  • Organized and readied [Type] reports compiled from [Type] and [Type] data for submission to [Job title]s.
  • Coordinated travel arrangements for [Type] staff, such as setting appointments and securing transit and lodging accommodations.
  • Arranged meetings for [Job title]s and coordinated resources for use by all attendees.

Clerk IV

Children Services/Family And Support Services
11.1998 - 02.2020
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Reviewed order data to verify transactions and shipping dates.
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Received and routed business correspondence to correct departments and staff members.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Monitored usage of [Type] supplies and contacted vendors to place new orders for replenishment.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
  • Organized and readied [Type] reports compiled from [Type] and [Type] data for submission to [Job title]s.
  • Recognized [Type] issues prior to escalation and applied [Technique] for effective resolution.
  • Arranged meetings for [Job title]s and coordinated resources for use by all attendees.

Education

High School Diploma -

Roberto Clemente
Chicago, IL
06.1993

Skills

  • Record Sorting and Filing
  • Spreadsheet Development
  • Records Management Software
  • File and Database Management
  • Stocking and Replenishing
  • Confidential Data Protection
  • Data Gathering
  • Staff Meetings
  • Office Supplies and Inventory
  • Spanish Speaking
  • Administrative Management

Languages

Spanish
Professional Working

Timeline

Clerk IV

Contracts/Family And Support Services
02.2020 - Current

Clerk IV

Children Services/Family And Support Services
11.1998 - 02.2020

High School Diploma -

Roberto Clemente

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Marifany Pacheco