Hi, I’m
Mari Griffin-Thomas
NY
Summary
Being a Project Administrator/ Project Manager involves supporting the project manager and team by handling administrative tasks, maintaining documentation, coordinating meetings, managing schedules, and ensuring smooth communication among team and customers.
Managing Documentation Keeping track of project plans, reports, contracts, and other documentation can be overwhelming. Ensuring that all documents are up-to-date and easily accessible to team members requires good organization and document management skills.
Communication: Facilitating effective communication among team members, and external parties is crucial.
Overall, being a successful Project Administrator involves being proactive, adaptable, and detail-oriented while effectively supporting the project manager and team in achieving project objectives.
Overview
9
years of professional experience
1
Certificate
Work History
Trane Technologies
Project Manager/ Project Administrator
11.2021 - Current
Job overview
- Handle claims for freight/and repairs
- Process Credit card payments
- Create vendor Po’s
- Conducted daily meetings on inventory and sales including problem jobs with issue that vary and are all documented to keep track of status weekly
- Submit Tax Exemption forms
- I submit for 8 states in Greater Northeast
- I process all vendor order request for team, which consist of 8 states
- Handle Invoice/tax disputes
- Keep documents of all ongoing projects
- Add meetings to calendars
- Handle 75-100 incoming emails daily
Trane Technologies
Resource Service Coordinator
10.2019 - 11.2021
Job overview
- Admin/ Dispatcher -12 Technicians supervised daily
- Create routes within the service request priority scale
- Billing & Claims: Entered for warranty calls and or concession claims which has to be determined by reading technicians field reports
- Answer service calls / assisting customer with variety of issues such as service request; Work directly with Account Mangers, provide field reports submitted by techs for future repairs that has been recommended by technician’s onsite
- Order parts, read proposal and estimates; determine how much time will be required and man power to do repairs
- Ordering equipment, created driver schedule to have items dropped off to techs for next day repairs
- Daily check in with technicians twice a day for job status updates
- Which helps with scheduling work for the next day
- Daily meeting for applied time/capturing the day to day operations
- Create monthly Excel spread sheet to keep a track of jobs/status /Parts ordered and other notes regards to what is occurring at job sites.
Air Sea Packing Group
External Operations Support / Dispatcher
08.2017 - 09.2019
Job overview
- Admin/ Dispatcher; Create 10-15 routes daily; routes are handed as the shifts begin
- Dispatcher Administration functions, Payroll daily for 30-40 employees in total, Cross reference the schedules with the daily transactions
- Confirmation calls for the next day deliveries, during the confirmation calls I confirm time, address and availability
- Create templates which assist with keeping track of the paper work such as billing, truck maintenance, registration renewal, Inspection renewal etc
- Data entry for the end of the day reports to reflect work done on that day and if not completed indicating which day the job will be done
- Assist with the domestic trailers handling all inventory being released to go to several different locations across the states weekly
- Cross Reference the fleet reports (Parking Tickets) weekly matching up with an invoice number
- Handle all the loading docks Receive-ins and Release keeping track of all inventory.
NYC Dept. of Enterprise Development and Support
Administrative / IT Help Desk Support
06.2016 - 10.2016
Job overview
- Daily operations: Customer Service / Create Incident Reports through a database called Footprints, the ticket is created after the initial request and distribute the ticket to the correct IT department
- Create Word reports Monthly/ weekly to support the / Pie / Bar charts that show incidents time Completions / Assignees / solutions / of Incidents open and Closed out
- Assist the training team with setting up for trainings / checking for manuals to be in order / Log attendees / non-attendees which are all tallied and put into Excel with Date / Times and for which training has been completed
- Daily operations: File / Scan / Fax / Data Entry Register staff for training classes which is put into an in-house application database program.
Division of School facilities / Operations /L.I.C, NY
Administrative Support
03.2015 - 04.2016
Job overview
- Handle daily book outs for custodial staff/call outs for hardware/supplies etc
- Enter payroll weekly in Portal-J for subcontractors and also school custodians
- Answer phones/Faxes custodial staff provides request for vacation or sick time or doctors notes
- Handle school opening request/follow up for confirmations
- File and log data onto excel spreadsheets to generate weekly reports for permit applications and contracts payments
- Handle contracts and distribute to the contract managers for processing
- Mail-out approved and disapproved contracts an email contractor to inform them of status
- Assistant Project Manager/Create contracts and Amendments/ Increases and Decrease contracts as needed
- Inspected, evaluated and processed contractor's payment applications Evaluated project scope of work for content, operation code compliance, and clarity of direction Create Word documents convert to PDF files for the Division of School Facilities websites.
Education
Drake Business
Certificate from Executive Office Specialist
Martin Luther King JR. H.S
High School Diploma from Business
Skills
- Project tracking
- Customer Relations
- Purchasing and procurement
- Project Management
- Document Management
Certification
- MS Office: Excel /Outlook /PowerPoint/Access /Adobe Reader /WPM 35-40
- MS Word/ QuickBooks (Pro)/CRM/Salesforce/Oracle12/Goggle Meets
Timeline
Project Manager/ Project Administrator
Trane Technologies
11.2021 - Current
Resource Service Coordinator
Trane Technologies
10.2019 - 11.2021
External Operations Support / Dispatcher
Air Sea Packing Group
08.2017 - 09.2019
Administrative / IT Help Desk Support
NYC Dept. of Enterprise Development and Support
06.2016 - 10.2016
Administrative Support
Division of School facilities / Operations /L.I.C, NY
03.2015 - 04.2016
Drake Business
Certificate from Executive Office Specialist
Martin Luther King JR. H.S
High School Diploma from Business