Marinez Garcia
Newburgh,NY
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
16
16
years of professional experience
Work History
REMOTE/Medical Scheduler
ORANGE RADIOLOGY
10.2021 - 09.2023
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Followed up with patients to reschedule missed appointments.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Medical Transporter/DSP
The ARC Sullivan Orange County
08.2015 - Current
- Assisting individuals with their needs teaching them in dependency
- Answering phones
- Data Entry
- Medical Appointment
- Vitals sign
Receptionist
Making Appointment
01.2012 - 01.2015
- Answering Phones
- Scheduling appointments
- Making copies and faxing documents
- Greeting and screening families
- Keeping records and files on all family interaction with the program.
Teachers Assistant
Children's Corner Learning Center
01.2009 - 01.2012
- Help the teacher with fulfilling daily routine in the classroom
- Answering phones, taking messages and preformed general office duties
- Building relationships with parents and encouraging their involvement in the classroom
- Assisted in the educational growth of the children.
Customer Service Associate
Summer Day Camp
01.2008 - 01.2008
- Maintained customer satisfaction while handling product returns quickly and professionally
- Returns
- Attended to customer complaints and processed product return or replacement requests.
Education
High School Diploma -
Orange County Community College
Middletown, NY01.2007
Skills
- Data Entry
- Schedule Management
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
REMOTE/Medical Scheduler
ORANGE RADIOLOGY
10.2021 - 09.2023
Medical Transporter/DSP
The ARC Sullivan Orange County
08.2015 - Current
Receptionist
Making Appointment
01.2012 - 01.2015
Teachers Assistant
Children's Corner Learning Center
01.2009 - 01.2012
Customer Service Associate
Summer Day Camp
01.2008 - 01.2008
High School Diploma -
Orange County Community College