Dynamic professional with a proven track record in customer service and multitasking, honed at So Stay Hotel and other esteemed venues. Excelled in enhancing client satisfaction and streamlining operations, showcasing exceptional time management and adaptability. Achieved significant improvements in client experience and operational efficiency, leveraging strong interpersonal skills and attention to detail.
Client Reception and Scheduling: Greeting clients, managing appointments, and answering inquiries.
Customer Service: Ensuring a welcoming atmosphere and addressing client needs and feedback.
Staff Coordination: Scheduling shifts, managing daily staff activities, and supporting the team
Customer Service: Excellent interpersonal and communication skills with a focus on client satisfaction
Multitasking: Ability to manage multiple responsibilities simultaneously
Time Management: Proficient in prioritizing tasks to meet deadlines
Attention to Detail: High level of accuracy and attentiveness in all aspects of work
Adaptability: Flexible in handling new tasks and adjusting to changing environments