Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariia Hlushko

Vernon Hills,IL

Summary

Dynamic professional with a proven track record in customer service and multitasking, honed at So Stay Hotel and other esteemed venues. Excelled in enhancing client satisfaction and streamlining operations, showcasing exceptional time management and adaptability. Achieved significant improvements in client experience and operational efficiency, leveraging strong interpersonal skills and attention to detail.

Overview

6
6
years of professional experience

Work History

Housemaid

So Stay Hotel
04.2022 - 10.2024
  • Ensured clients'' comfort providing guest services, including preparation clean sleeping quarters and provision of personal amenities..
  • Preserved longevity of household appliances furniture attentive maintenance regular polishing dusting techniques.

Assistant Manager

Real Estate
05.2020 - 03.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment..

Waitress

Greek Restaurant
11.2019 - 04.2020


  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Administrator

Spa Center
11.2018 - 10.2019

Client Reception and Scheduling: Greeting clients, managing appointments, and answering inquiries.

Customer Service: Ensuring a welcoming atmosphere and addressing client needs and feedback.

Staff Coordination: Scheduling shifts, managing daily staff activities, and supporting the team

Education

Bachelor’s - Law

National University “Odesa Law Academy”
Odesa Ukraine
06.2017

Skills

Customer Service: Excellent interpersonal and communication skills with a focus on client satisfaction

Multitasking: Ability to manage multiple responsibilities simultaneously

Time Management: Proficient in prioritizing tasks to meet deadlines

Attention to Detail: High level of accuracy and attentiveness in all aspects of work

Adaptability: Flexible in handling new tasks and adjusting to changing environments

Languages

English
Elementary
Polish
Limited Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Housemaid

So Stay Hotel
04.2022 - 10.2024

Assistant Manager

Real Estate
05.2020 - 03.2022

Waitress

Greek Restaurant
11.2019 - 04.2020

Administrator

Spa Center
11.2018 - 10.2019

Bachelor’s - Law

National University “Odesa Law Academy”
Mariia Hlushko