Mariisabel Gonzalez
Southbridge,MA
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
PeopleReady
05.2021 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Performed general housekeeping and cleaning tasks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Checked packages and merchandise for damage and notified vendors.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
Line Cook
Olive Garden Restaurant
08.2020 - 02.2021
- Plated and presented all dishes to match established restaurant standards.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Sales Associate
Seven Eleven
10.2018 - 06.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Crew Member Cook
Five Guys Burgers
07.2016 - 04.2017
- Reduced customer waiting by batch cooking popular items during rush times.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Increased operational efficiency by maintaining all necessary equipment and promptly reporting any issues or malfunctions.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared food items according to recipe to drive quality and consistency.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Interacted with customers to address kitchen-related complaints and praise.
- Served as an effective brand ambassador, consistently representing the company''s values through professionalism, dedication, and excellent customer service skills.
Education
GED -
MAssLInks Adult Education
Southbridge, MA2025
Skills
- Production Documentation
- Loading Dock Operations
- Inventory organization
- Logistics
- Safety Precautions
- Attention to Detail
- Material Handling
- Visual Inspection
- Data Entry
- Heavy Lifting
- Standards Compliance
- Wrapping and boxing
- Complex Problem-Solving
- Self-Motivated and Disciplined
- Sorting and Labeling
- Physical Strength and Stamina
- Protective Equipment Use
- Cleaning and Organizing
- Assembly and production
- Equipment Operation
- Warehouse Organization
- Shipping and receiving
- Storage Organization
- Lifts 50- 75 pounds
- Basic Mathematics
- Warehouse equipment maintenance
- Labeling and boxing
- Clear Communication
- Order Picking
- Lifting and sorting
- Materials Sorting
- Tool and Supply Organization
- Packaging and Labeling
- Furniture Moving
- Order Preparation
- Pallet Jacks
- Hazardous Materials Handling
- Order picking and processing
- Damage Prevention
Languages
Spanish
Professional Working
Timeline
Warehouse Worker
PeopleReady
05.2021 - 07.2023
Line Cook
Olive Garden Restaurant
08.2020 - 02.2021
Sales Associate
Seven Eleven
10.2018 - 06.2019
Crew Member Cook
Five Guys Burgers
07.2016 - 04.2017
GED -
MAssLInks Adult Education