Marija Fairholm
Sarasota,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Operational Manager
FIELD&TUNG
04.2023 - 03.2024
- Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined debt recovery processes by maintaining accurate documentation of all customer communications and account details.
- Updated reports, managed accounts, and generated reports for company database.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Technical Recruiter
EverSourse Solutions LLC
12.2022 - 04.2023
- Served as the primary point of contact for clients, providing regular updates on recruitment progress and ensuring a smooth recruitment process
- Recruited for multiple technical positions, including: Software Developer, Integration Engineer, Information Security Analyst, Graphic Designer, System Architect sourcing, and attracting top talent through job platforms, social media, and referrals
- Assisted in improving the recruitment process by creating templates, automating workflows, and recommending best practices to the team
- Created and maintained a candidate database, tracking candidate progress and effectively communicating with candidates via email, text, and phone
- Conducted phone screens and interviews
- Evaluated candidates technical skills vs job requirements
- Represented the company at client meetings, building and maintaining relationships with hiring managers, and understanding their hiring needs
- Utilized various job platforms to search for potential clients, identifying relevant job postings and tailoring recruitment efforts to align with company goals
- Recruited candidates with various levels of government security clearances, including Secret, Top Secret, Top Secret/SCI and Full Scope Poly
Office Administrator
MAC general INC.
02.2022 - 12.2022
- Maintained responsibility for invoicing, accounts receivable, and office budget, ensuring smooth financial operations
- Scheduled and facilitated interviews and meetings with various teams and stakeholders, utilizing excellent communication skills to coordinate effectively
- Developed and maintained accurate databases to ensure precise records of company information, including customer data, product specifications, and engineering projects
- Managed company-wide activities to streamline workflows and enhance performance, working collaboratively with cross-functional teams to drive operational efficiency and continuous improvement
- Contributed to the development of a new system that significantly improved customer service by 25% and reduced operating costs, leveraging engineering principles to deliver innovative solutions and drive business success.
Office Administrator/Dispatcher
Action Towing
07.2019 - 02.2022
- Established and maintained strong customer relationships, generating repeat business by understanding customer needs, delivering excellent service, and effectively resolving issues
- Coordinated complex calendars, including scheduling meetings, arranging travel, and managing maintenance appointments, ensuring optimal use of time and resources
- Managed tow and inventory data using Google Sheets, maintaining accurate records of past, current, and future tows, and streamlining workflows
- Oversaw bookkeeping operations, including invoicing, accounts receivable, and budget tracking, ensuring accurate financial reporting and timely payment processing
- Demonstrated professionalism and discretion when handling sensitive information, ensuring confidentiality and privacy were maintained at all times
- Supervised drivers, routes, and tow truck dispatch, ensuring timely service delivery, and proper documentation for each call.
Assistant Manager
Panera Bread
03.2016 - 06.2019
- Served as a key holder for the store, responsible for opening and closing procedures, ensuring proper security and safety measures were followed
- Led and managed a team of restaurant employees, ensuring that all duties were performed to the highest standards to provide customers with a quality dining experience, resulting in repeat business
- Supervised staff to ensure that facility goals and operation standards were consistently met or exceeded, maintaining high levels of efficiency and effectiveness
- Efficiently managed day-to-day operations, including overseeing employee training programs, to optimize performance and productivity
- Provided reliable back-up support to the store manager, taking on additional responsibilities as needed to maintain smooth operations
- Responded promptly and professionally to incoming phone calls, addressing and resolving any customer concerns to ensure a high level of customer satisfaction
- Managed logistical administration tasks, such as ordering supplies, equipment, and furniture, to maintain an organized and well-equipped store.
Education
Associate Degree in Business -
Northern Virginia Community College Annandale
Annandale, VA12.2018
Bachelor of Arts in Economics -
Kiev National University of Economy and Trade Kiev
05.2014
Skills
- Database Maintenance
- Administrative Management
- Hiring and Onboarding
- Recruitment
- Accounts Payable
- Conflict Resolution
- Payment Scheduling
- Financial Documentation
- Relationship Building
- Analytical and Critical Thinking
- Script Writing
- Account Monitoring
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Spanish
Elementary
Timeline
Operational Manager
FIELD&TUNG
04.2023 - 03.2024
Technical Recruiter
EverSourse Solutions LLC
12.2022 - 04.2023
Office Administrator
MAC general INC.
02.2022 - 12.2022
Office Administrator/Dispatcher
Action Towing
07.2019 - 02.2022
Assistant Manager
Panera Bread
03.2016 - 06.2019
Associate Degree in Business -
Northern Virginia Community College Annandale
Bachelor of Arts in Economics -
Kiev National University of Economy and Trade Kiev
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