Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Marija Krek

Marija Krek

Master's Degree In Information Science
Kranj,052

Summary

International Communication
In my role as a camp manager, I regularly worked with international guests, adapting my communication style to meet the needs of people from diverse cultural backgrounds. This experience has honed my ability to effectively communicate across languages and cultures, a key skill in localization and translation environments.

Project Management
I was responsible for managing the daily operations of the camp, including overseeing staff, organizing activities, and ensuring timely execution of projects. This required strong organizational and multitasking skills, which are directly transferable to managing translation and localization projects.

Digital Experience
My role also involved exposure to online platforms, where I was tasked with managing guest communications and camp promotions. This experience has given me a solid foundation in digital tools and content management, which I can apply to localization tasks involving web and digital platforms.

Customer Experience
In the tourism industry, I focused on delivering exceptional customer experiences, ensuring the satisfaction of international guests. This customer-centric approach is something I bring into localization projects, ensuring that translated content resonates with the target audience and meets high standards of quality.

Language Skills
As a native Slovenian speaker, I have an in-depth understanding of the Slovenian language, its nuances, and cultural context. This gives me a significant advantage in localization and translation projects, especially when it comes to delivering content that resonates with Slovenian audiences. Additionally, I am proficient in English, allowing me to work effectively across multiple linguistic markets.

Overview

4
4
years of professional experience
13
13
years of post-secondary education
4
4
Languages

Work History

Receptionist

Hotel Creina
Kranj, Kranj
12.2023 - Current
  • Collected room deposits, fees, and payments.
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
  • Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
  • Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
  • Performed administrative tasks such as filing, data entry, and inventory management to support hotel operations.
  • Processed group bookings accurately, streamlining coordination efforts between departments involved in event planning.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.

Camp Manager

Kamp, Marija Krek S.p.
Ljubljana, Ljubljana
01.2021 - 12.2023
  • Established and managed a campsite from the ground up.
  • Comprehensive management of all aspects of the campsite, including cleaning, maintenance, and guest relations.
  • Handled guest check-ins, provided information on services and activities within the campsite.
  • Coordinated with the team to achieve common goals.
  • Achieved outstanding results and received positive feedback from guests.
  • Responsible for guest reception and care.
  • Effectively resolved issues and addressed special guest requests.
  • Managed reservations and directed guests.
  • Developed excellent communication skills with a strong focus on professionalism.

Education

Master of Science - Library And Information Science

Faculty of Arts
Ljubljana, Slovenia
01.2013 - 01.2018

Bachelor of Science - Library And Information Science

Faculty of Arts
Ljubljana, Slovenia
10.2009 - 09.2013

High School Diploma -

Roška, Secondary And Grammar School of Economics
Ljubljana, Slovenia
01.2004 - 01.2008

Skills

Blind tiping

Running campsite

Customer and client relations

Multitasking

Database Maintenance

Accuracy and Precision

Decision-Making

Critical Analysis

Editing and review

Editing and review

Promotional marketing and advertising

Self Motivation

Software

Protel

MS Office

Google Drive

Email

Social Media and Web Skills

Timeline

Receptionist

Hotel Creina
12.2023 - Current

Camp Manager

Kamp, Marija Krek S.p.
01.2021 - 12.2023

Master of Science - Library And Information Science

Faculty of Arts
01.2013 - 01.2018

Bachelor of Science - Library And Information Science

Faculty of Arts
10.2009 - 09.2013

High School Diploma -

Roška, Secondary And Grammar School of Economics
01.2004 - 01.2008
Marija KrekMaster's Degree In Information Science