Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marija Timakova

SEATTLE WA,WA

Overview

9
9
years of professional experience

Work History

Business Owner

Spotless House Cleaning Services
02.2020 - Current
  • Negotiated prices and services with customers and vendors to decrease expenses and increase profit by ?
  • Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training team members.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.

Office Manager

THA House Cleaning
07.2016 - 02.2020
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's overall performance.
  • Increased recurring customer list by 30% and helped maintain them
  • Coordinated special projects and managed schedules.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Reported to senior management on organizational performance and progress toward goals.

Cook

Whole Food Market
01.2016 - 08.2016
  • Adjusted recipes based on ingredient availability or customer request.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Followed strict standards for food handling and safety, minimizing risks to customers.

Hostess

Mission Healthcare At Bellevue
11.2014 - 11.2015
  • Advised customers about special offerings and menu items to help drive sales.
  • Opened and closed seating sections according to volume of guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided patrons with estimated waiting times during peak service hours.

Education

Certificate - Introduction To Interior Design

Vilnius College of Design
Vilnius Lithuania
12.2022

Culinary - Culinary Science

Klaipedos Service And Business School
Klaipeda, Lithuania
05.2012

Skills

  • Staff Management
  • Incident Response
  • Issue Resolution
  • Attention to Detail
  • Performance Improvement
  • Professional Networking
  • Coaching and Mentoring
  • Driven and Determined

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Lithuanian
Native or Bilingual

Timeline

Business Owner

Spotless House Cleaning Services
02.2020 - Current

Office Manager

THA House Cleaning
07.2016 - 02.2020

Cook

Whole Food Market
01.2016 - 08.2016

Hostess

Mission Healthcare At Bellevue
11.2014 - 11.2015

Certificate - Introduction To Interior Design

Vilnius College of Design

Culinary - Culinary Science

Klaipedos Service And Business School

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Marija Timakova