Marija Timakova
SEATTLE WA,WA
Overview
9
9
years of professional experience
Work History
Business Owner
Spotless House Cleaning Services
4221 S Willow St Seattle WA 98118
02.2020 - Current
- Negotiated prices and services with customers and vendors to decrease expenses and increase profit by ?
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training team members.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
Office Manager
THA House Cleaning
4043 55th Ave SW
07.2016 - 02.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's overall performance.
- Increased recurring customer list by 30% and helped maintain them
- Coordinated special projects and managed schedules.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Reported to senior management on organizational performance and progress toward goals.
Cook
Whole Food Market
Bellevue, WA
01.2016 - 08.2016
- Adjusted recipes based on ingredient availability or customer request.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Hostess
Mission Healthcare At Bellevue
Bellevue, WA
11.2014 - 11.2015
- Advised customers about special offerings and menu items to help drive sales.
- Opened and closed seating sections according to volume of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided patrons with estimated waiting times during peak service hours.
Education
Certificate - Introduction To Interior Design
Vilnius College of Design
Vilnius Lithuania12.2022
Culinary - Culinary Science
Klaipedos Service And Business School
Klaipeda, Lithuania05.2012
Skills
- Staff Management
- Incident Response
- Issue Resolution
- Attention to Detail
- Performance Improvement
- Professional Networking
- Coaching and Mentoring
- Driven and Determined
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Lithuanian
Native or Bilingual
Timeline
Business Owner
Spotless House Cleaning Services
02.2020 - Current
Office Manager
THA House Cleaning
07.2016 - 02.2020
Cook
Whole Food Market
01.2016 - 08.2016
Hostess
Mission Healthcare At Bellevue
11.2014 - 11.2015
Certificate - Introduction To Interior Design
Vilnius College of Design
Culinary - Culinary Science
Klaipedos Service And Business School