MariJade Jenkins
Roanoke,VA
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Seasoned retail clerk offering sales expertise and strong listening skills. Successful track record building customer loyalty with superior service. Fast, friendly and efficient resource at deli counter.
Enthusiastic professional bringing expertise in customer service, food preparation and catering. First-rate listening, problem-solving and relationship-building skills. Unique approach to satisfying customer requests.
Overview
2
2
years of professional experience
Work History
Deli Associate
Kroger
Roanoke, VA
06.2024 - 09.2024
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Maintained cleanliness of deli area, including tables and counters.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
- Rotated product on shelves to ensure freshness and quality standards were met.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
- Adhered to company policies and procedures related to food handling processes.
- Provided accurate information about product ingredients upon request.
- Checked expiration dates on packaged goods before placing them on display.
- Ensured that all food items were stored at appropriate temperatures according to health code standards.
- Restocked condiments such as pickles, olives, peppers, onions, as necessary throughout the day.
- Cleaned work areas regularly to maintain hygiene standards established by the company.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Organized storage areas to maximize efficiency while keeping products safe from contamination.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
- Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Warehouse Forklift Operator
Advanced Auto Parts
Roanoke, VA
11.2022 - 04.2024
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Assisted with shipping and receiving activities as needed.
- Processed orders by picking products from shelves within the warehouse.
- Checked finished products for quality assurance before loading them onto trucks for shipment.
- Operated manual pallet jacks to move material around the warehouse.
- Inspected material handling equipment for defects prior to use.
- Cleaned up spills or debris in work areas immediately following an incident.
- Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
- Operated forklift to transport goods throughout warehouse.
- Loaded or unloaded shipments on trucks.
- Located, pulled and prepared orders.
- Boxed, labeled and added shrink wrapping to items.
- Staged goods in loading dock area.
- Completed daily logs for recordkeeping.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained yard appearance, keeping ground clean and clear.
Store Associate
Pet Club
Sacramento, California
04.2022 - 10.2022
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Performed daily opening and closing procedures for store operation.
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Education
High School Diploma -
Cordova High School
Rancho Cordova, CA06-2022
Skills
- Cleanliness and sanitation
- Safe Food Handling Practices
- Inventory Rotation
- Equipment safety
- Register operations
- Customer Engagement
- Equipment use
- Sanitation Practices
- Cleaning and sanitizing
- Product Recommendations
- Workplace Safety
- Food safety knowledge
- Product Sampling
- Product Merchandising
- Preparing food items
- Safe Food Handling
- Stock Rotation
- Meat Cutting
Timeline
Deli Associate
Kroger
06.2024 - 09.2024
Warehouse Forklift Operator
Advanced Auto Parts
11.2022 - 04.2024
Store Associate
Pet Club
04.2022 - 10.2022
High School Diploma -
Cordova High School