Marija Kotarac

• Managed content across multiple platforms for widest audience reach.
• Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
• Enhanced brand awareness by creating engaging and shareable social media content.
• Managed social media accounts, ensuring timely responses to comments and messages from the community.
• Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
• Boosted audience interaction, responding promptly and creatively to comments and messages.

I have experience in renting out properties for both short-term and long-term periods, during which I established connections with professionals in the real estate industry. This experience allowed me to meet a wide range of people, further fueling my interest in real estate and the dynamics of the market. I gained insight into property pricing trends, understanding how prices fluctuate based on supply, demand, and market conditions. This hands-on involvement has enhanced my knowledge of the industry and strengthened my passion for real estate.

When it comes to managing accounts, I have experience with platforms like Booking and Airbnb. This involves online communication with guests, welcoming them, assisting with their stay, and ensuring their experience is as pleasant as possible. This experience has allowed me to refine my sales skills in this field, improve communication with diverse types of people—both staff and guests—and effectively manage unforeseen situations that arise on the spot.

My role as a receptionist at a five-star hotel in the center of Budva included classic duties such as greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance, Responding to inquiries from callers seeking information. I resolved customer problems and complaints,confirmed appointments, communicated with clients, and updated client records. . In addition, I was involved in selling rooms and services, assisting the hotel's sales department, where I learned the basics of sales. I also managed reservations for individuals and groups. This position taught me excellent time management, working under pressure, and significantly improved my communication skills with people.