Marijana Kozeska

• Improved patient outcomes by providing thorough medication counseling and addressing potential drug interactions.
• Enhanced pharmacy efficiency by streamlining the prescription filling process and optimizing workflow.
• Reduced medication errors by implementing a thorough double-check system for prescriptions filled by technicians.
• Increased patient satisfaction with personalized care and addressing individual concerns in a timely manner.

• Initiated and followed thru Prior Authorizations
• Interacted with healthcare professionals to support timely and proper processing of prescriptions.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.

• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Assisted pharmacist by filling prescriptions for 250 customers daily and responding to patient questions regarding prescription and medication-specific issues.
• Counted, measured, and compounded medications following standard procedures.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Administer vaccines under pharmacist supervision.

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Performed various operations in the pharmacy system: data entry, prescription verification, insurance billing, drug verification, counting,bagging and selling prescriptions.

- Deliver excellent customer care to all patients
- Interact with local bussines to set up flu cinic and wellness events

- Order supplies and medications for the pharmacy

- Work closely with the pharmacist to promote wellness to our patients and drive sales in the store.