Mari Joyce Jimenez
Al Rabei St. Al Saad Doha
Summary
Highly motivated professional with a strong background in learning, knowledge acquisition, interpersonal skills, and work experience. Committed to utilizing these skills to contribute to company success and advance career. Seeking a position to apply expertise and make a meaningful impact.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Azadea Company
10.2024 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
Sales Supervisor
Azadea Company
01.2020 - 01.2022
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Cashier Supervisor
Azadea Company
01.2011 - 01.2020
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Collaborated with management to identify areas for improvement within the service center, proactively addressing challenges and implementing solutions that led to positive outcomes.
- Reduced customer complaints with proactive issue resolution and timely followups.
- Monitored ticket sales and provided detailed reports to management.
Cashier
Azadea Company
01.2009 - 01.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Azadea Company
01.2008 - 01.2009
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Interacting with customers, ensuring a pleasant shopping experience, advising hesitant customers, collecting payments, and keeping the premises clean and orderly.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Administrative Assistant
Kamco Group of Companies LTD
Metro Manila, PHILIPPINES
12.2006 - 01.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
College - Computer Programming
S.T.I COLLEGE
City of San Fernando Branch01.2006
Secondary - undefined
BAGONG BARRIO NATIONAL HIGH SCH
Caloocan City01.2004
Primary - undefined
MORNING BREEZE ELEMENTARY SCH
Caloocan City01.2000
Skills
- Operational Assistance
- Team Motivation
- Store Presentation Management
- Objective Achievement
- Supplier Relationship Coordination
- Market Pricing Evaluation
- Procurement Agreement Analysis
- Purchasing Report Management
- Critical Thinking Skills
- Skilled in Consumer Insights
- Management support
- Store operations
- Strong communication skills
- Staff meeting leadership
- Computer Literate
- Fast Learner
LANGUAGE:
English, Tagalog, Basic Arabic
References
Available upon Request...
Certification
- Emotional Intelligence Certification Program
- Certified Customer Service
- Leading a Customer Centric Culture
- Developing Mindset
- Building and Managing a High-Performance Sates team
Timeline
Sales Supervisor
Azadea Company
10.2024 - Current
Sales Supervisor
Azadea Company
01.2020 - 01.2022
Cashier Supervisor
Azadea Company
01.2011 - 01.2020
Cashier
Azadea Company
01.2009 - 01.2011
Cashier
Azadea Company
01.2008 - 01.2009
Administrative Assistant
Kamco Group of Companies LTD
12.2006 - 01.2007
College - Computer Programming
S.T.I COLLEGE
Secondary - undefined
BAGONG BARRIO NATIONAL HIGH SCH
Primary - undefined
MORNING BREEZE ELEMENTARY SCH